| Author |
Message |
Deb
Guest
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 Posted:
Tue Oct 25, 2005 10:14 pm Post subject:
Printer won't work |
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My printer says jobs pending but will not print. When I shut down and
restart, it will work. but only once and then the same thing happens...I have
reinstalled the printer, but it still won't work without shutdown and
restart. Help! |
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Cari (MS-MVP)
Guest
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| Posted:
Tue Oct 25, 2005 10:34 pm Post subject:
Re: Printer won't work |
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Make and model of printer please and how are you connecting it to the PC?
USB/Parallel/Other?
--
Cari (MS-MVP)
Printing & Imaging
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:F2800E6E-1C90-42DE-BD2D-477107D63CFB@microsoft.com...
| Quote: | My printer says jobs pending but will not print. When I shut down and
restart, it will work. but only once and then the same thing happens...I
have
reinstalled the printer, but it still won't work without shutdown and
restart. Help! |
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|
| Back to top |
|
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Deb
Guest
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| Posted:
Wed Oct 26, 2005 12:27 am Post subject:
Re: Printer won't work |
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"Cari (MS-MVP)" wrote:
| Quote: | Make and model of printer please and how are you connecting it to the PC?
USB/Parallel/Other?
--
Cari (MS-MVP)
Printing & Imaging
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:F2800E6E-1C90-42DE-BD2D-477107D63CFB@microsoft.com...
My printer says jobs pending but will not print. When I shut down and
restart, it will work. but only once and then the same thing happens...I
have
reinstalled the printer, but it still won't work without shutdown and
restart. Help!
It is a Dell computer and printer AIO (all in one) A920, connected USB. I just deleted program and reinstalled AGAIN. It printed once and the second time, said job pending... AGHHHHH |
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Cari (MS-MVP)
Guest
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| Posted:
Wed Oct 26, 2005 10:52 pm Post subject:
Re: Printer won't work |
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Ah, OK, it's a rebadged Lexmark printer.....
Uninstall as per my instructions at:
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:8D959A8B-B9C7-4D79-8109-FF6DAF92503D@microsoft.com...
| Quote: |
"Cari (MS-MVP)" wrote:
Make and model of printer please and how are you connecting it to the PC?
USB/Parallel/Other?
--
Cari (MS-MVP)
Printing & Imaging
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:F2800E6E-1C90-42DE-BD2D-477107D63CFB@microsoft.com...
My printer says jobs pending but will not print. When I shut down and
restart, it will work. but only once and then the same thing
happens...I
have
reinstalled the printer, but it still won't work without shutdown and
restart. Help!
It is a Dell computer and printer AIO (all in one) A920, connected USB.
I just deleted program and reinstalled AGAIN. It printed once and the
second time, said job pending... AGHHHHH |
|
|
| Back to top |
|
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Cari (MS-MVP)
Guest
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| Posted:
Wed Oct 26, 2005 10:55 pm Post subject:
Re: Printer won't work |
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Oops, it sent before I finished....
Uninstall using my instructions at:
http://www.coribright.com/windows/Article%20One.htm
Then follow steps 15 through 17 at my colleague Bruce Sanderson's website
at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
Download a new set of drivers from the Dell website at:
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:8D959A8B-B9C7-4D79-8109-FF6DAF92503D@microsoft.com...
| Quote: |
"Cari (MS-MVP)" wrote:
Make and model of printer please and how are you connecting it to the PC?
USB/Parallel/Other?
--
Cari (MS-MVP)
Printing & Imaging
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:F2800E6E-1C90-42DE-BD2D-477107D63CFB@microsoft.com...
My printer says jobs pending but will not print. When I shut down and
restart, it will work. but only once and then the same thing
happens...I
have
reinstalled the printer, but it still won't work without shutdown and
restart. Help!
It is a Dell computer and printer AIO (all in one) A920, connected USB.
I just deleted program and reinstalled AGAIN. It printed once and the
second time, said job pending... AGHHHHH |
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|
| Back to top |
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Cari (MS-MVP)
Guest
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| Posted:
Wed Oct 26, 2005 10:57 pm Post subject:
Re: Printer won't work |
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Memo to self, remember to work without cat near keyboard!
OK, continuing on with part 3 (and deepest apologies)....
After downloading the drivers from the Dell website at:
http://support.dell.com/support/downloads/index.aspx?c=us&cs=19&l=en&s=dhs
Install the driver package and do NOT reconnect the printer to the PC until
the software tells you to do so.
How is it feeling now?
--
Cari (MS-MVP)
Printing & Imaging |
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