| Author |
Message |
Kim
Guest
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 Posted:
Tue Oct 25, 2005 4:26 pm Post subject:
Wallpaper can't be changed |
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I have a client who had several viruses and some spyware on her system. I
have disinfected the viruses and removed the spyware. One of the viruses was
similar to Smitfraud, in that it replaced her wallpaper with a "spyware"
message. However, it didn't infect the wininet.dll file. The problem she is
having now is that she can't change the wallpaper. She was able to change the
background color from black to white, but when she chooses a wallpaper theme
and clicks apply, nothing happens. The browse button on that page is ghosted,
so she can't browse to the picture that she has saved on her hard drive. When
she restarts the system, the picture that used to be her wallpaper briefly
flashes before the system restarts, so I know it's still there. It's almost
like the wallpaper "function" is corrupted. I have seen this a couple of
other times on other people's systems, but can't figure out how to solve the
issue. Any ideas are appreciated. |
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Sharon F
Guest
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| Posted:
Tue Oct 25, 2005 10:20 pm Post subject:
Re: Wallpaper can't be changed |
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On Tue, 25 Oct 2005 06:26:08 -0700, Kim wrote:
| Quote: | I have a client who had several viruses and some spyware on her system. I
have disinfected the viruses and removed the spyware. One of the viruses was
similar to Smitfraud, in that it replaced her wallpaper with a "spyware"
message. However, it didn't infect the wininet.dll file. The problem she is
having now is that she can't change the wallpaper. She was able to change the
background color from black to white, but when she chooses a wallpaper theme
and clicks apply, nothing happens. The browse button on that page is ghosted,
so she can't browse to the picture that she has saved on her hard drive. When
she restarts the system, the picture that used to be her wallpaper briefly
flashes before the system restarts, so I know it's still there. It's almost
like the wallpaper "function" is corrupted. I have seen this a couple of
other times on other people's systems, but can't figure out how to solve the
issue. Any ideas are appreciated.
|
Some of these things add a web item. The web item will behave as a
"wallpaper overlay." Remove the web item and the normal desktop/wallpaper
is revealed. Try Display> Properties> Desktop> Customize Desktop> Web.
Uncheck web items and/or delete them.
Or the spyware may have changed a policy that is blocking the change of
wallpaper (not as common but could happen). See "Wallpaper - Desktop -
Disable" on this page for directions on how to remove that restriction:
http://www.kellys-korner-xp.com/xp_w.htm
--
Sharon F
MS-MVP ~ Windows Shell/User |
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Guest
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| Posted:
Fri Nov 11, 2005 1:26 am Post subject:
Re: Wallpaper can't be changed |
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I Sharon
Do you speak in french... because i speak in english but
just a little bit! I would say that i have the same problem of you but
me...I am able to change the background color from black to white or
anything other color... and i dont be able to clic on other thing.. i
have winows XP familial and my computer is p4 1.8 thanks for your help!
Dave |
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Guest
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| Posted:
Fri Nov 11, 2005 1:26 am Post subject:
Re: Wallpaper can't be changed |
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I Sharon
Do you speak in french... because i speak in english but
just a little bit! I would say that i have the same problem of you but
me...I am able to change the background color from black to white or
anything other color... and i dont be able to clic on other thing.. i
have winows XP familial and my computer is p4 1.8 thanks for your help!
Dave |
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