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Steve S · Guest

My company recently purchased 10 HP LaserJet 4 Printers. Functionally
they all print internal test prints. When I connect them up to various
Dell systems in our office, Windows XP Pro detects the printers, and
installs them. However, when we try a test print, nothing is printed. I
have tried several Computers and had the same result. I have another
Dell/WinXP Pro system where it installs and runs correctly.

So far I have tried:
1. Re-installing the driver.
2. Updating the drivers from HP.
3. Tried each of the Parallel port settings in the BIOS. (ECP, EPP,
PS/2, & AT). The only variance here is when I set it to AT and
rebooted, the test print printed when Windows came up (it was left in
the queue). But then nothing else printed.
4. Installed the Windows updates.

I have followed as many of the Usenet options as I could find.

Any info would be great.
Steve

Carey Frisch [MVP] · Guest

Communicate online with a qualified HP support specialist:
http://h20179.www2.hp.com/ipgna/caller/chat.asp?productName=HP+PSC+2210+All-in-One&productCategory=12085&productSNI=hppsc2210a79500&lang=en&cc=us

This forum is for System, Network, & Help Desk Administrators and other IT Professionals
who have questions about HP printers, their capabilities, and their connectivity:
http://forums1.itrc.hp.com/service/forums/familyhome.do?familyId=218

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

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"Steve S" wrote:

| My company recently purchased 10 HP LaserJet 4 Printers. Functionally
| they all print internal test prints. When I connect them up to various
| Dell systems in our office, Windows XP Pro detects the printers, and
| installs them. However, when we try a test print, nothing is printed. I
| have tried several Computers and had the same result. I have another
| Dell/WinXP Pro system where it installs and runs correctly.
|
| So far I have tried:
| 1. Re-installing the driver.
| 2. Updating the drivers from HP.
| 3. Tried each of the Parallel port settings in the BIOS. (ECP, EPP,
| PS/2, & AT). The only variance here is when I set it to AT and
| rebooted, the test print printed when Windows came up (it was left in
| the queue). But then nothing else printed.
| 4. Installed the Windows updates.
|
| I have followed as many of the Usenet options as I could find.
|
| Any info would be great.
| Steve

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