Windows won't acknowledge DVD Rom as present!
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Windows won't acknowledge DVD Rom as present!
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jvk57
Guest





Posted: Wed Oct 12, 2005 4:26 pm    Post subject: Windows won't acknowledge DVD Rom as present! Reply with quote

OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up, it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.
Back to top
Bob I
Guest





Posted: Wed Oct 12, 2005 4:26 pm    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

KB recommends Uninstall the driver and let the system refind it.

Explanation of error codes generated by Device Manager in Microsoft
Windows XP Professional
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3504121122120121120120


jvk57 wrote:

[quote]OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up, it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.[/quote]
Back to top
jvk57
Guest





Posted: Wed Oct 12, 2005 4:26 pm    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

Tried that.....no change!!

"Bob I" wrote:

[quote]KB recommends Uninstall the driver and let the system refind it.

Explanation of error codes generated by Device Manager in Microsoft
Windows XP Professional
http://support.microsoft.com/default.aspx?scid=kb;en-us;310123#XSLTH3504121122120121120120


jvk57 wrote:

OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up, it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.

[/quote]
Back to top
Jaymon
Guest





Posted: Thu Oct 13, 2005 12:27 am    Post subject: RE: Windows won't acknowledge DVD Rom as present! Reply with quote

Cdgone.reg merged to the registry can fix numerous CD?DVD related errors, add
and restart the computer, reinstallation of third party burning software may
be needed as well, your call..Update burning apps to latest version too...
http://aumha.org/win5/a/xpcd.php
http://aumha.org/downloads/cdgone.zip
j;-j

"jvk57" wrote:

[quote]OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up, it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.[/quote]
Back to top
Jay
Guest





Posted: Thu Oct 13, 2005 12:27 am    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

http://www.dougknox.com/

Lok for a utility called XP_CD-DVD-Fix.exe under XP Fixes.

[ Direct link to the utility for download:
http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip ]

Cannot say whether this will help. But worth giving it a try.

HTH

Jay



"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
[quote]OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.[/quote]
Back to top
jvk57
Guest





Posted: Thu Oct 13, 2005 2:53 pm    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

Thanks, but still no change!

"Jay" wrote:

Quote:
http://www.dougknox.com/

Lok for a utility called XP_CD-DVD-Fix.exe under XP Fixes.

[ Direct link to the utility for download:
http://www.dougknox.com/xp/utils/XP_CD-DVD-Fix.zip ]

Cannot say whether this will help. But worth giving it a try.

HTH

Jay



"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.




Back to top
jvk57
Guest





Posted: Thu Oct 13, 2005 2:55 pm    Post subject: RE: Windows won't acknowledge DVD Rom as present! Reply with quote

Thanks, but still no change!

"Jaymon" wrote:

Quote:
Cdgone.reg merged to the registry can fix numerous CD?DVD related errors, add
and restart the computer, reinstallation of third party burning software may
be needed as well, your call..Update burning apps to latest version too...
http://aumha.org/win5/a/xpcd.php
http://aumha.org/downloads/cdgone.zip
j;-j

"jvk57" wrote:

OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up, it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.
Back to top
Yves Leclerc
Guest





Posted: Fri Oct 14, 2005 12:26 am    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
Quote:
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.
Back to top
jvk57
Guest





Posted: Fri Oct 14, 2005 8:26 am    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

Under IDE ATA/ATAPI Controllers, it has the following:

Inter(r) 82801BA Bus MAster IDE Controller
Primary IDE Channel
Secondary IDE Channel

As I mentioned previously, I have already downloaded and reinstalled both
the Chipset & IDE drivers from the Gigabyte website.

Thanks and regards

"Yves Leclerc" wrote:

Quote:
In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.


Back to top
Jaymon
Guest





Posted: Fri Oct 14, 2005 8:26 am    Post subject: RE: Windows won't acknowledge DVD Rom as present! Reply with quote

You have set the jumpers on the drive, right?
See if this has any bearing..
http://support.microsoft.com/default.aspx?scid=kb;en-us;307128

Also, Nero burning software and others may add unsigned drivers to the
C:\windows\system32 folder and may be interfering with the original XP signed
cd drivers. Uninstalling the burning apps completely from the system as well
the drive and then rebooting may work..
In device manager, dvd/cd drive, right click the combo drive, properties and
click on update drivers, advanced, don't search, uncheck show compatible
hardware and see if you can id the OEM for the device or just use standard
cd-rom devices, install manually. If a setup disk is available click have
disk and install the drivers from there..Keep trying until an updated driver
is accepted, if necessary..
If in driver details you can see cdrom.sys and others list them, then browse
in the hardware update wizard to c:\windows\system32\cdrom.sys or try another
driver etc..
j;-j


"jvk57" wrote:

Quote:
Thanks, but still no change!

"Jaymon" wrote:

Cdgone.reg merged to the registry can fix numerous CD?DVD related errors, add
and restart the computer, reinstallation of third party burning software may
be needed as well, your call..Update burning apps to latest version too...
http://aumha.org/win5/a/xpcd.php
http://aumha.org/downloads/cdgone.zip
j;-j

"jvk57" wrote:

OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up, it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.
Back to top
Jaymon
Guest





Posted: Sat Oct 15, 2005 12:27 am    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

It's a Gigabite mobo, ok, what model # are we talkin about? And the DVD combo
drive your trying to install, what make, model #?
Under IDE ATA/ATAPI Controllers, mine has the following:
Intel(R) 82801DB Ultra ATA Storage Controller -24CB
Need more specs..
These will help with ID(ing) hardware specs.. (both free)
Everest formerly Aida32 here.. Way more details and info, really great
diagnostic app..
http://www.lavalys.com/products/download.php?pid=1&lang=en Little utility
WCPUID here as wcpu330.exe (scroll on down to find) extract it in a folder,
quick & easy.
http://www.svrops.com/svrops/dwnldoth.htm
j;-j

"jvk57" wrote:

Quote:
Under IDE ATA/ATAPI Controllers, it has the following:

Inter(r) 82801BA Bus MAster IDE Controller
Primary IDE Channel
Secondary IDE Channel

As I mentioned previously, I have already downloaded and reinstalled both
the Chipset & IDE drivers from the Gigabyte website.

Thanks and regards

"Yves Leclerc" wrote:

In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.


Back to top
jvk57
Guest





Posted: Mon Oct 17, 2005 8:26 am    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

It's a Gigabyte GA-8SMILNF Rev 2.0 mobo.
The combo drive shows is automatically recognised in the bios and in Device
Manager, as a Lite-On Combo LTC-48161H.

It has not been uninstalled or removed but, apparently, just stopped working
properly. It has always been there since the PC was bought. Also Roxio Easy
CD & DVD v6 Basic was installed but I have uninstalled that so that AVG would
work.

Apparently, the first indication that something was wrong was when the user
was attempting to print some photographs from camera, the printer had
"disappeared" now it seems so as the rom drive!!

I am 99% conivnced that this is a Windows problem rather than a hardware
problem. Does XP Home work in the same way that XP Pro does in as much as, if
I boot from the installation CD, will I get the option to repair rather than
reinstall WIndiows? The last thing that I want to have to do is to reinstall
everything again!!

Thanks and regards

"Jaymon" wrote:

Quote:
It's a Gigabite mobo, ok, what model # are we talkin about? And the DVD combo
drive your trying to install, what make, model #?
Under IDE ATA/ATAPI Controllers, mine has the following:
Intel(R) 82801DB Ultra ATA Storage Controller -24CB
Need more specs..
These will help with ID(ing) hardware specs.. (both free)
Everest formerly Aida32 here.. Way more details and info, really great
diagnostic app..
http://www.lavalys.com/products/download.php?pid=1&lang=en Little utility
WCPUID here as wcpu330.exe (scroll on down to find) extract it in a folder,
quick & easy.
http://www.svrops.com/svrops/dwnldoth.htm
j;-j

"jvk57" wrote:

Under IDE ATA/ATAPI Controllers, it has the following:

Inter(r) 82801BA Bus MAster IDE Controller
Primary IDE Channel
Secondary IDE Channel

As I mentioned previously, I have already downloaded and reinstalled both
the Chipset & IDE drivers from the Gigabyte website.

Thanks and regards

"Yves Leclerc" wrote:

In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.


Back to top
Jaymon
Guest





Posted: Mon Oct 17, 2005 10:58 pm    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

You may need to uninstall the AVG software and merge the cdgone.reg then
reboot and reinstall Roxio (reboot if required), then update Roxio and see if
that works, then reinstall AVG's updated version if available or needed..

Is the AVG ver?? freeware? If not it too may need an update..
http://www.grisoft.com/doc/40/lng/ww

Update Roxio ver 6 here..
http://www.roxio.com/en/support/software_updates.jhtml

If needed see link below.
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
Hope this can help..
j;-j

"jvk57" wrote:

Quote:
It's a Gigabyte GA-8SMILNF Rev 2.0 mobo.
The combo drive shows is automatically recognised in the bios and in Device
Manager, as a Lite-On Combo LTC-48161H.

It has not been uninstalled or removed but, apparently, just stopped working
properly. It has always been there since the PC was bought. Also Roxio Easy
CD & DVD v6 Basic was installed but I have uninstalled that so that AVG would
work.

Apparently, the first indication that something was wrong was when the user
was attempting to print some photographs from camera, the printer had
"disappeared" now it seems so as the rom drive!!

I am 99% conivnced that this is a Windows problem rather than a hardware
problem. Does XP Home work in the same way that XP Pro does in as much as, if
I boot from the installation CD, will I get the option to repair rather than
reinstall WIndiows? The last thing that I want to have to do is to reinstall
everything again!!

Thanks and regards

"Jaymon" wrote:

It's a Gigabite mobo, ok, what model # are we talkin about? And the DVD combo
drive your trying to install, what make, model #?
Under IDE ATA/ATAPI Controllers, mine has the following:
Intel(R) 82801DB Ultra ATA Storage Controller -24CB
Need more specs..
These will help with ID(ing) hardware specs.. (both free)
Everest formerly Aida32 here.. Way more details and info, really great
diagnostic app..
http://www.lavalys.com/products/download.php?pid=1&lang=en Little utility
WCPUID here as wcpu330.exe (scroll on down to find) extract it in a folder,
quick & easy.
http://www.svrops.com/svrops/dwnldoth.htm
j;-j

"jvk57" wrote:

Under IDE ATA/ATAPI Controllers, it has the following:

Inter(r) 82801BA Bus MAster IDE Controller
Primary IDE Channel
Secondary IDE Channel

As I mentioned previously, I have already downloaded and reinstalled both
the Chipset & IDE drivers from the Gigabyte website.

Thanks and regards

"Yves Leclerc" wrote:

In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.


Back to top
jvk57
Guest





Posted: Tue Oct 18, 2005 8:26 am    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

AVG was installed AFTER the problem had first been detected.
Roxio was uninstalled because AVG found it and reported a possible bug that
it wouldn't like, and wouldn't install until Roxio had been upgraded or
removed.
AVG is the free version and is totally up to date. In fact, it was only
downloaded and installed just prior to my first posting on this subject. User
has advised that he doesn't use Roxio anyway so it won't be missed!

"Jaymon" wrote:

Quote:
You may need to uninstall the AVG software and merge the cdgone.reg then
reboot and reinstall Roxio (reboot if required), then update Roxio and see if
that works, then reinstall AVG's updated version if available or needed..

Is the AVG ver?? freeware? If not it too may need an update..
http://www.grisoft.com/doc/40/lng/ww

Update Roxio ver 6 here..
http://www.roxio.com/en/support/software_updates.jhtml

If needed see link below..
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
Hope this can help..
j;-j

"jvk57" wrote:

It's a Gigabyte GA-8SMILNF Rev 2.0 mobo.
The combo drive shows is automatically recognised in the bios and in Device
Manager, as a Lite-On Combo LTC-48161H.

It has not been uninstalled or removed but, apparently, just stopped working
properly. It has always been there since the PC was bought. Also Roxio Easy
CD & DVD v6 Basic was installed but I have uninstalled that so that AVG would
work.

Apparently, the first indication that something was wrong was when the user
was attempting to print some photographs from camera, the printer had
"disappeared" now it seems so as the rom drive!!

I am 99% conivnced that this is a Windows problem rather than a hardware
problem. Does XP Home work in the same way that XP Pro does in as much as, if
I boot from the installation CD, will I get the option to repair rather than
reinstall WIndiows? The last thing that I want to have to do is to reinstall
everything again!!

Thanks and regards

"Jaymon" wrote:

It's a Gigabite mobo, ok, what model # are we talkin about? And the DVD combo
drive your trying to install, what make, model #?
Under IDE ATA/ATAPI Controllers, mine has the following:
Intel(R) 82801DB Ultra ATA Storage Controller -24CB
Need more specs..
These will help with ID(ing) hardware specs.. (both free)
Everest formerly Aida32 here.. Way more details and info, really great
diagnostic app..
http://www.lavalys.com/products/download.php?pid=1&lang=en Little utility
WCPUID here as wcpu330.exe (scroll on down to find) extract it in a folder,
quick & easy.
http://www.svrops.com/svrops/dwnldoth.htm
j;-j

"jvk57" wrote:

Under IDE ATA/ATAPI Controllers, it has the following:

Inter(r) 82801BA Bus MAster IDE Controller
Primary IDE Channel
Secondary IDE Channel

As I mentioned previously, I have already downloaded and reinstalled both
the Chipset & IDE drivers from the Gigabyte website.

Thanks and regards

"Yves Leclerc" wrote:

In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.


Back to top
jvk57
Guest





Posted: Fri Oct 21, 2005 4:26 pm    Post subject: Re: Windows won't acknowledge DVD Rom as present! Reply with quote

I have installed the Everest program that you menmtioned.
Exactly what information are you afetr from it?

"jvk57" wrote:

Quote:
AVG was installed AFTER the problem had first been detected.
Roxio was uninstalled because AVG found it and reported a possible bug that
it wouldn't like, and wouldn't install until Roxio had been upgraded or
removed.
AVG is the free version and is totally up to date. In fact, it was only
downloaded and installed just prior to my first posting on this subject. User
has advised that he doesn't use Roxio anyway so it won't be missed!

"Jaymon" wrote:

You may need to uninstall the AVG software and merge the cdgone.reg then
reboot and reinstall Roxio (reboot if required), then update Roxio and see if
that works, then reinstall AVG's updated version if available or needed..

Is the AVG ver?? freeware? If not it too may need an update..
http://www.grisoft.com/doc/40/lng/ww

Update Roxio ver 6 here..
http://www.roxio.com/en/support/software_updates.jhtml

If needed see link below..
http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/tips/doug92.mspx
Hope this can help..
j;-j

"jvk57" wrote:

It's a Gigabyte GA-8SMILNF Rev 2.0 mobo.
The combo drive shows is automatically recognised in the bios and in Device
Manager, as a Lite-On Combo LTC-48161H.

It has not been uninstalled or removed but, apparently, just stopped working
properly. It has always been there since the PC was bought. Also Roxio Easy
CD & DVD v6 Basic was installed but I have uninstalled that so that AVG would
work.

Apparently, the first indication that something was wrong was when the user
was attempting to print some photographs from camera, the printer had
"disappeared" now it seems so as the rom drive!!

I am 99% conivnced that this is a Windows problem rather than a hardware
problem. Does XP Home work in the same way that XP Pro does in as much as, if
I boot from the installation CD, will I get the option to repair rather than
reinstall WIndiows? The last thing that I want to have to do is to reinstall
everything again!!

Thanks and regards

"Jaymon" wrote:

It's a Gigabite mobo, ok, what model # are we talkin about? And the DVD combo
drive your trying to install, what make, model #?
Under IDE ATA/ATAPI Controllers, mine has the following:
Intel(R) 82801DB Ultra ATA Storage Controller -24CB
Need more specs..
These will help with ID(ing) hardware specs.. (both free)
Everest formerly Aida32 here.. Way more details and info, really great
diagnostic app..
http://www.lavalys.com/products/download.php?pid=1&lang=en Little utility
WCPUID here as wcpu330.exe (scroll on down to find) extract it in a folder,
quick & easy.
http://www.svrops.com/svrops/dwnldoth.htm
j;-j

"jvk57" wrote:

Under IDE ATA/ATAPI Controllers, it has the following:

Inter(r) 82801BA Bus MAster IDE Controller
Primary IDE Channel
Secondary IDE Channel

As I mentioned previously, I have already downloaded and reinstalled both
the Chipset & IDE drivers from the Gigabyte website.

Thanks and regards

"Yves Leclerc" wrote:

In Device Manager, under IDE ATA/ATAPI controllers, do you have both a
Primary and Secondary IDE channel? You may have to locate and install the
motherboard chipset drivers. These should contain an UltraDMA IDE driver.


"jvk57" <jvk57@discussions.microsoft.com> wrote in message
news:7D39CEDC-FCDF-4503-B9F5-7FB34CFAB9BF@microsoft.com...
OS - Windows XP Home
BIOS sees DVD Combo drive as Secondary Master but when Windows fires up,
it
is not visible in My Computer. Device Manager shows it with the yellow
warning exclamation mark and refuses to install it properly. I've tried a
different CD/RW and encountered the same problem. I've tried swapping the
ribbons on the IDE Controllers on the MOBO, still the same problem. I've
even
reinstalled the Chipset and IDE MOBO drivers, still the problem exists! In
the Device Manager, the properties for the Combo drive show the following
message:
Windows cannot initialize the device driver for this hardware. (Code 37)
Can anybody help with this please? I'm trying to fix it for a work
colleague
and it's his home PC so I need to get a solution asap.
Many thanks in advance.


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