ton
Guest
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 Posted:
Mon Oct 10, 2005 4:27 pm Post subject:
cannot open files in Excel or Word |
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HELP PLEASE.
After repairing my XP Pro O/S with the original supplied CD, I have lost
Windows SP2, the start up is now very slow and I am unable to open any Excel
or Word file.
Clicking on any it brings "this file cannot be opened because your virus
scan has detected a problem with it".
I have run a virus test (negative) ,disabled the Antivirus Program, run file
repair in Word and Excel and re-installed Microsoft Office 2003 all to no
avail.
Where do I go next. I can`t afford to lose my files data.
Any advice greatly appreciated.
Ton |
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Gene K
Guest
|
| Posted:
Mon Oct 10, 2005 4:27 pm Post subject:
Re: cannot open files in Excel or Word |
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The FIRST thing to do is re-install Service Pack 2 (I hope you have a CD
with that update contained thereon since it is a huge download ).
Gene
"ton" <ton@discussions.microsoft.com> wrote in message
news:48099B55-1955-45D6-BC42-73DB786CC549@microsoft.com...
| Quote: | HELP PLEASE.
After repairing my XP Pro O/S with the original supplied CD, I have lost
Windows SP2, the start up is now very slow and I am unable to open any
Excel
or Word file.
Clicking on any it brings "this file cannot be opened because your virus
scan has detected a problem with it".
I have run a virus test (negative) ,disabled the Antivirus Program, run
file
repair in Word and Excel and re-installed Microsoft Office 2003 all to no
avail.
Where do I go next. I can`t afford to lose my files data.
Any advice greatly appreciated.
Ton |
|
|
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