Microsoft Runtime Error
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Microsoft Runtime Error

 
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Deb
Guest
Posted: Fri Sep 30, 2005 4:26 pm    Post subject: Microsoft Runtime Error Reply with quote
I keep getting an error message when I try to run Microsoft Word or any
other applications by using the 'start' menu. Here's the error message I get:

*********************
Microsoft Visual C++ Runtime Library Runtime Error!
Program C:\WINDOWS\Explorer.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
*************************************

Does anyone know how to solve this problem? Someone told me it was caused
by the google toolbar, but I'm not using the google toolbar!

Thanks-
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Ron Martell
Guest
Posted: Fri Sep 30, 2005 11:59 pm    Post subject: Re: Microsoft Runtime Error Reply with quote
Deb <Deb@discussions.microsoft.com> wrote:

Quote:
I keep getting an error message when I try to run Microsoft Word or any
other applications by using the 'start' menu. Here's the error message I get:

*********************
Microsoft Visual C++ Runtime Library Runtime Error!
Program C:\WINDOWS\Explorer.EXE
This application has requested the Runtime to terminate it in an unusual way.
Please contact the application's support team for more information.
*************************************

Does anyone know how to solve this problem? Someone told me it was caused
by the google toolbar, but I'm not using the google toolbar!

Thanks-

Sounds like you may have a virus/spyware infestation of some kind on
your computer.

Make certain that your antivirus software is completely up to date,
with the virus definitions not more than a week old, and do a complete
virus scan of your computer. Then get a second opinion by doing an
online virus scan at one of the free scanning sites such as:
http://housecall.trendmicro.com
http://www.pandasoftware.com/activescan/
http://www.ravantivirus.com/scan/

Then go to MVP Jim Eshelman's Spyware Guick Fix page at
http://www.aumha.org/a/quickfix.htm and follow the instructions there
to check for and clean up any spyware that has gotten onto your
machine.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

In memory of a dear friend Alex Nichol MVP
http://aumha.org/alex.htm
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d_may
Guest
Posted: Thu Oct 06, 2005 12:27 am    Post subject: Re: Microsoft Runtime Error Reply with quote
Your Windows Explorer has errors, the dll's need reset.
reset dll files and fix window IE
http://windowsxp.mvps.org/IEFIX.htm
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:12343A58-DC1D-4855-8F10-06D59E1CA5F2@microsoft.com...
Quote:
I keep getting an error message when I try to run Microsoft Word or any
other applications by using the 'start' menu. Here's the error message I
get:

*********************
Microsoft Visual C++ Runtime Library Runtime Error!
Program C:\WINDOWS\Explorer.EXE
This application has requested the Runtime to terminate it in an unusual
way.
Please contact the application's support team for more information.
*************************************

Does anyone know how to solve this problem? Someone told me it was caused
by the google toolbar, but I'm not using the google toolbar!

Thanks-
Back to top
d_may
Guest
Posted: Thu Oct 06, 2005 12:27 am    Post subject: Re: Microsoft Runtime Error Reply with quote
Deb, try this also:
Start Run<type in: SFC /SCANNOW
1. NOTE THE SPACE BETWEEN THE C AND THE /
2. Have your XP install CD handy to replace any corrupted/missing files. I
sure hope this helps.
"Deb" <Deb@discussions.microsoft.com> wrote in message
news:12343A58-DC1D-4855-8F10-06D59E1CA5F2@microsoft.com...
Quote:
I keep getting an error message when I try to run Microsoft Word or any
other applications by using the 'start' menu. Here's the error message I
get:

*********************
Microsoft Visual C++ Runtime Library Runtime Error!
Program C:\WINDOWS\Explorer.EXE
This application has requested the Runtime to terminate it in an unusual
way.
Please contact the application's support team for more information.
*************************************

Does anyone know how to solve this problem? Someone told me it was caused
by the google toolbar, but I'm not using the google toolbar!

Thanks-
Back to top
 
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