Disaster - cannot uninstall, low disk space
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Disaster - cannot uninstall, low disk space

 
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Evelyn
Guest





Posted: Mon Dec 13, 2004 5:53 am    Post subject: Disaster - cannot uninstall, low disk space Reply with quote

My computer is very low in disc space so I have been trying to clean it up.
However, there is an application running in the background that is preventing
me from running at a normal speed.

APPLICATION: Rogers highspeed internet browser and self-healing software
(canadian)

HOW: It starts automatically upon startup, and occassionally I received an
error message that told me the Rogers self-healing software is shutting down
due to error...for those runs, I regain the normal computer speed


WHAT I WANT TO DO: I want, need, cannot wait to get those things off my
computer. BUT, none of the uninstall methods work!!!!!!!!!! I used the
Control Panel --> Remove programme route....I could uninstall other progs,
but NOT the rogers one. It just hanged. I tried Program Files --> Rogers -->
Install...the uninstall sheild would not start at all. I even tried to just
delete the whole folder, and received an error message because it is still
running in the background.

Can someone please enlighten me? Is there anyway I can get rid of it? I have
no problem uninstall other programmes.

Many thanks!
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Sharon F
Guest





Posted: Mon Dec 13, 2004 8:17 am    Post subject: Re: Disaster - cannot uninstall, low disk space Reply with quote

On Sun, 12 Dec 2004 16:53:01 -0800, Evelyn wrote:

Quote:
APPLICATION: Rogers highspeed internet browser and self-healing software
(canadian)

Any info in their online tech support pages for removing their software?

--
Sharon F
MS-MVP ~ Windows Shell/User
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