| Author |
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CJSnet
Guest
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 Posted:
Sun Oct 09, 2005 12:27 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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Now to add insult to injury, I can't even add the channel "E4 +1" myself
because the MCX remote doesn't allow a "+" symbol - try it!
--
CJSnet
(Remove TEETH to reply by e-mail.)
"CJSnet" <usenet@TEETHthe-simpson.tv> wrote in message
news:OnIh86xyFHA.3864@TK2MSFTNGP12.phx.gbl...
| Quote: | "Nigel Barker" <nigel@hp.com> wrote in message
news:qbbck1du5mr9lhhnsq53d18jetbbe5oelg@4ax.com...
On Thu, 6 Oct 2005 23:33:08 +0100, "CJSnet" <usenet@TEETHthe-simpson.tv
wrote:
Yes. I assume you received them?
As there is no feedback from that site of course we have no way of
knowing
whether they are received or not. Nor do we have any way of tracking the
fault
report even assuming it is received.
more4 has now launched in the UK, and it doesn't appear in the Guide,
just
as expected. Great, one of the biggest new channel launches ever in the
UK,
and I can't even watch it.
To be fair it doesn't launch until next Monday 10th October but it would
be nice
to be able to schedule recordings a few days in advance. Just checked &
it's not
in Digiguide yet either.
This is exactly my point, I can't even watch the shows I want to record.
I would expect to see the next 11 days of listings for more4 at least, but
us MCE users get zilch.
--
Nigel Barker
Live from the sunny Cote d'Azur
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Nigel Barker
Guest
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| Posted:
Sun Oct 09, 2005 8:26 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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On Sun, 9 Oct 2005 00:46:24 +0100, "CJSnet" <usenet@TEETHthe-simpson.tv> wrote:
| Quote: | Now to add insult to injury, I can't even add the channel "E4 +1" myself
because the MCX remote doesn't allow a "+" symbol - try it!
|
You need to chuck that old-style remote & upgrade to the new MCE remote keyboard
only 37.59 GBP from Scan
http://www.scan.co.uk/Products/ProductInfo.asp?WebProductID=266939
--
Nigel Barker
Live from the sunny Cote d'Azur |
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Martin Kirk
Guest
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| Posted:
Mon Oct 10, 2005 12:28 am Post subject:
RE: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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So, this thread has been running for a month now. Has anyone seen any sign of
any improvements?
more4 starts up tomorrow. Does anyone have any faith that it will be in the
EPG at launch? |
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Martin Kirk
Guest
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| Posted:
Mon Oct 10, 2005 12:28 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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As you have observed, adding E4+1 should be a complete no-brainer.
My TiVos and Digiguide do this stuff standing on their head, and, I bet,
with access to a fraction of the resources that MS have available.
I am sure Chris is doing his best, but I bet he is bogged down on MS
"quality procedures" and other orgaganizational BS. Thank God I work for a
small company capable of rolling out new web features in a matter of days and
sometime hours without having to seek approval from jobsworths all over the
planet!!
It really is getting absurd. How about a quick e-mail to Watchdog?
"CJSnet" wrote:
| Quote: | "Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:93243F4A-81F0-44E7-AA38-83A2C898C33E@microsoft.com...
So, this thread has been running for a month now. Has anyone seen any sign
of
any improvements?
more4 starts up tomorrow. Does anyone have any faith that it will be in
the
EPG at launch?
No, and no.
Good hear innit!
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CJSnet
Guest
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| Posted:
Mon Oct 10, 2005 12:28 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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"Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:93243F4A-81F0-44E7-AA38-83A2C898C33E@microsoft.com...
| Quote: | So, this thread has been running for a month now. Has anyone seen any sign
of
any improvements?
more4 starts up tomorrow. Does anyone have any faith that it will be in
the
EPG at launch?
|
No, and no.
Good hear innit! |
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CJSnet
Guest
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| Posted:
Mon Oct 10, 2005 1:46 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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E-mail to Watchdog here:
http://www.bbc.co.uk/watchdog/contact/computers.shtml
I have gone one better and contacted Judit Kallai Carlson at Broadcasting
Dataservices. I was in contact with her in 2004 with similar issues, and
although they should not have happened in the first place, she was very
helpful.
Here was her response to the news that there are over 10 major issues with
the Telewest UK guide data:
"We had some fixes through last week for Sky lineups, I'm not aware any
other major bugs outstanding in the UK"
Chris Hill from Microsoft are you reading this? I started this thread over
1 month ago. I used the online bug tool 2-3 months ago. How difficult is
it for the bug tool to automatically CC the results to Judit at BDS? Yet
she has never heard of the bugs I reported!
In fact, how difficult is it for this to not even happen in the first place.
I cannot figure why they haven't even noticed 'more4' is being launched.
It's about the most hyped new channel launch I can ever remember!!!
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
"Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:212EA081-0EA3-4F61-9351-5E1299DC2275@microsoft.com...
| Quote: | As you have observed, adding E4+1 should be a complete no-brainer.
My TiVos and Digiguide do this stuff standing on their head, and, I bet,
with access to a fraction of the resources that MS have available.
I am sure Chris is doing his best, but I bet he is bogged down on MS
"quality procedures" and other orgaganizational BS. Thank God I work for a
small company capable of rolling out new web features in a matter of days
and
sometime hours without having to seek approval from jobsworths all over
the
planet!!
It really is getting absurd. How about a quick e-mail to Watchdog?
"CJSnet" wrote:
"Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:93243F4A-81F0-44E7-AA38-83A2C898C33E@microsoft.com...
So, this thread has been running for a month now. Has anyone seen any
sign
of
any improvements?
more4 starts up tomorrow. Does anyone have any faith that it will be in
the
EPG at launch?
No, and no.
Good hear innit!
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David Lowndes
Guest
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| Posted:
Mon Oct 10, 2005 2:01 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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| Quote: | more4 starts up tomorrow. Does anyone have any faith that it will be in the
EPG at launch?
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Well, after a re-scan last night more4 appeared. :)
However, I only got 40 channels instead of the normal 61 :(
After a re-scan this morning, I have some more channels (think it was
48), but not the full complement I expect - and no more4 either.
Dave |
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CJSnet
Guest
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| Posted:
Mon Oct 10, 2005 2:35 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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Dave, what service provider are you using? Sky or Telewest? It's not
showing on Telewest, and should have been up weeks before they started
broadcasting, not just the same day anyway.
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
"David Lowndes" <davidl@example.invalid> wrote in message
news:u7bkk19t0ki97bsc56mc5ps8rpv48m33he@4ax.com...
| Quote: | more4 starts up tomorrow. Does anyone have any faith that it will be in
the
EPG at launch?
Well, after a re-scan last night more4 appeared. :)
However, I only got 40 channels instead of the normal 61 :(
After a re-scan this morning, I have some more channels (think it was
48), but not the full complement I expect - and no more4 either.
Dave |
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Tiny Tim
Guest
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| Posted:
Mon Oct 10, 2005 3:39 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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On Mon, 10 Oct 2005 10:35:49 +0100, "CJSnet"
<usenet@TEETHthe-simpson.tv> wrote:
| Quote: | Dave, what service provider are you using? Sky or Telewest? It's not
showing on Telewest, and should have been up weeks before they started
broadcasting, not just the same day anyway.
|
I've just set up my guide data again (Sky Digital London) and found
that the names for lots of new channels have appeared (not the new
More4 and More4+1 channels though) but without channel numbers - lots
of shopping channels, for example. The new setup has also created
duplicate channel numbers where I had defined a missing channel and
does not seem to have had the intelligence to simply overwrite my
versions with the correct new data. It's prompted me to choose but
since the channels have identical names I don't know which is my
version and which is the new MCE version. It's all a bit hopeless
really. What is going on?
Here's the latest assessment of MCE vs Digiguide/Sky (for problem
channels of interest to me)...
128 Paramount Comedy + 1 is now in the guide but has no data and the
channel name is all in upper case
135 Discovery Real Time Extra is missing completely
155 Discovery Home and Health + 1 is in the guide but has no data
165 More4 is missing completely
188 Reality TV + 1 is missing completely
214 LIVE TV is in the guide but has no data
256 UKTV G2 + 1 is in the guide but has no data
271 FX + 2 is in the guide but has no data
There are plenty of other gaps but for channels which I don't care
about.
On the positive side there does seem to have been some progress, with
281 ABC1 now listed, for example. There are also many channels listed
in MCE that Digiguide fails to include, but those tend to be third
rate rubbish rather than relatively mainstream entertainment channels.
To save on your shopping click here - http://www.rpoints.com/?ruid=44653
To sign up with PlusNet click here - http://tinyurl.com/b9wqs |
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David Lowndes
Guest
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| Posted:
Mon Oct 10, 2005 4:27 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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| Quote: | Dave, what service provider are you using? Sky or Telewest?
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Neither. Freeview DVB-T.
Dave |
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Robert Schlabbach
Guest
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| Posted:
Mon Oct 10, 2005 4:27 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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"CJSnet" <usenet@TEETHthe-simpson.tv> wrote in message
news:OCclxcXzFHA.3892@TK2MSFTNGP12.phx.gbl...
| Quote: | I cannot figure why they haven't even noticed 'more4' is being launched.
It's about the most hyped new channel launch I can ever remember!!!
|
FWIW, we just had a similar "big launch" here in Germany - NBC/Universal
started a new channel in Germany "Das Vierte" and ran ads all over Germany.
But no sign of it in the MCE EPG, of course...
It looks like Microsoft/BDS are only _responding_ to EPG error reports, but
not _actively tracking_ the channels in each country. Makes it seem like a
"community project" to me... I wonder if that "slight Linux taste" is
really intended ;)
Regards,«
--
Robert Schlabbach
e-mail: robert_s@gmx.net
Berlin, Germany |
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David Lowndes
Guest
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| Posted:
Mon Oct 10, 2005 4:27 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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| Quote: | Neither. Freeview DVB-T.
Then your observation was pointless - MCE will pick up new DVB-T services
all by itself, without the EPG data provider doing anything.
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I can assure you it *never* has done for me. Perhaps that's another
aspect of flakiness to the system?
Why does MCE have the option to scan/scan for new services if it's
supposed to do it for me?
Do you have any links to references that explains how it's supposed to
work?
Dave |
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Robert Schlabbach
Guest
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| Posted:
Mon Oct 10, 2005 4:27 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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"David Lowndes" <davidl@example.invalid> wrote in message
news:7dokk19qpd3dj7j52l6t8fkuk346crmkqn@4ax.com...
| Quote: | Dave, what service provider are you using? Sky or Telewest?
Neither. Freeview DVB-T.
|
Then your observation was pointless - MCE will pick up new DVB-T services
all by itself, without the EPG data provider doing anything.
Regards,«
--
Robert Schlabbach
e-mail: robert_s@gmx.net
Berlin, Germany |
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CJSnet
Guest
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| Posted:
Mon Oct 10, 2005 9:43 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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"Robert Schlabbach" <robert_s@gmx.net> wrote in message
news:OqfbcvZzFHA.2076@TK2MSFTNGP14.phx.gbl...
| Quote: | "CJSnet" <usenet@TEETHthe-simpson.tv> wrote in message
news:OCclxcXzFHA.3892@TK2MSFTNGP12.phx.gbl...
I cannot figure why they haven't even noticed 'more4' is being launched.
It's about the most hyped new channel launch I can ever remember!!!
FWIW, we just had a similar "big launch" here in Germany - NBC/Universal
started a new channel in Germany "Das Vierte" and ran ads all over
Germany.
But no sign of it in the MCE EPG, of course...
It looks like Microsoft/BDS are only _responding_ to EPG error reports,
but
|
No Robert, they are not even responding. Look how old this thread is, and
still none of the reported issues are resolved for my service.
| Quote: | not _actively tracking_ the channels in each country. Makes it seem like a
"community project" to me... I wonder if that "slight Linux taste" is
really intended ;)
Regards,«
--
Robert Schlabbach
e-mail: robert_s@gmx.net
Berlin, Germany
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mike-mjpeng
Guest
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| Posted:
Mon Oct 10, 2005 11:08 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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Chris,
More 4 Launches tonight and it still does not show up in the EPG. This even
after a full re scan. The channel is there but no data
This is so bad!!!!!, I have had this system for nearly a year and thought MS
would have sorted basic stuff like this by now.
Senior people at MS should be told to try to use this so called product, If
they did I think things would be so different.
If MS don't sort these problems I am going to use the Media Centre as PC and
go for Sky +
Chris, I appreciate you are trying and are probably hitting your head off a
brick wall, but reading back on this post I think we all thought that things
would improve.
All we want is for Media Centre to do what its supposed to do, I want a
Media Centre not a hobby PC.
Regards,
Mike
PS. Does Bill Gates ever read these posts, does he care??????????:-(
"Martin Kirk" wrote:
| Quote: | I guess the forthcoming launch of more4 and Sky Three, and the change of Sky
Mix to Sky Two, could be seen as a test of whether things are going to
improve.
Chris, it might be owrth asking BDS if they are aware of these.
As for monitoring. while checking the actual program data would be a
colossal job, but monitoring channel lineup changes should be pretty simple.
A lot of MCE users seem to be doing it quick successfully in their spare
time. :)
Actually, program data monitoring isn't actually that hard. A cheap
subscription to Digiguide would provide a second source for comparing program
schedule data. There is a TiVoWeb module which will do that job just fine!
Martin
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