| Author |
Message |
CJSnet
Guest
|
 Posted:
Mon Oct 03, 2005 10:11 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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I agree, things have been getting worse and worse. E.g. the channel abc1
launched, I believe, 6 months ago.
It still isn't listed for Telewest UK data by BDS, along with scores of
other issues.
Come back TiVo all is forgiven. :(
--
CJSnet
(Remove TEETH to reply by e-mail.)
"Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:14A0BF28-3C8F-4A01-9B80-7981073E053F@microsoft.com...
| Quote: | Surely for Sky Digital there is no regional variation beyond that of BBC
and
ITV regional services, which are essentially static. All the other channel
changes are generic across the whole of the UK. Given that Sky is the
largest
digital TV provider in the UK, I would have thought it would be both
simpole
and a priority to track their channel changes and keep a large segment of
your customers happy.
Both Digiguide and TiVo manage t his with no problem. TiVo use Tribune
Media
Services and while they do have problems with infividual programme data on
occasion, they generally have absolutely no difficulty keeping track of
channel changes/additions/deletions.
As I have said before, this does not seem to be rocket science. The MECE
EPG
is becoming increasingly out of sync with Sky. I have not seen any channel
number changes for a long time. I am sure that we all appreciate Chris'
efforts, btu it would be more convincing to actually see some results.
""Chris Hill [MSFT]"" wrote:
Hi Dan,
Thank you for the suggestion. When we started the quest for program data
providers several were contacted with our requirments. I was not
involved
in that, however BDS was the partner of choice and they have been working
hard to meet our requirments. One consideration was that there are over
26,000 unique headends that we need data for on a daily basis. This is a
stagering number and BDS has done an excellent job of providing the data.
This is not to say they are perfect and don't have room to improve, but
they are doing something that many companies were not willing or able to
do
at that time.
Chris Hill
Windows Media
Please do not send e-mail directly to this alias. This address is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
From: "Coderanger" <danp@coderanger.com
Newsgroups: microsoft.public.windows.mediacenter
Subject: Re: EPG Error Submissions ignored by MS/Broadcasting
Dataservices
Date: 20 Sep 2005 13:44:46 -0700
Organization: http://groups.google.com
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I appreciate and understand your concerns with issues involving data
quality within the MCE guide.
Why don't you give the guys at DigiGuide a call, I know they supply
listings data directly now and support over 450 channels including Sky
Box Office, Front Row and all the +1's mentioned in this thread.
You can contact them at http://listings.digiguide.com/services/, I am
sure they would love to do a deal.
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Martin Kirk
Guest
|
| Posted:
Mon Oct 03, 2005 11:59 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
|
|
"CJSnet" wrote:
| Quote: | Come back TiVo all is forgiven. :(
--
CJSnet
|
Now her is an idea. How about we cliub together and buy MicroSoft (Chris
Hill?) a TiVo with a lifetime subscription. That way he can be up to date
with the changes and feed them through to the MCE EPG!!
But seriously, (although I was only half joking), if they can't get them
from their existing supplier, surely MS should be monitoring a very small
number of websites (Sky, FreeView, NTL/TeleWest(post merger) to catch most of
the changes.) I doubt if there is a UK member of this forum who isn't better
informed about what is happening than they are!! |
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CJSnet
Guest
|
| Posted:
Tue Oct 04, 2005 4:28 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
All they need is to go to DigiGuide or RadioTimes.
Chris, I hope we're not alienating you here. I believe the problem lies
severely in the court of Broadcasting Dataservices. They need to get on top
of this, it never used to be so bad.
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
"Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:787993AE-6E38-476E-9A71-7436F03445D7@microsoft.com...
| Quote: | "CJSnet" wrote:
Come back TiVo all is forgiven. :(
--
CJSnet
Now her is an idea. How about we cliub together and buy MicroSoft (Chris
Hill?) a TiVo with a lifetime subscription. That way he can be up to date
with the changes and feed them through to the MCE EPG!!
But seriously, (although I was only half joking), if they can't get them
from their existing supplier, surely MS should be monitoring a very small
number of websites (Sky, FreeView, NTL/TeleWest(post merger) to catch most
of
the changes.) I doubt if there is a UK member of this forum who isn't
better
informed about what is happening than they are!!
|
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Chris Hill [MSFT]
Guest
|
| Posted:
Thu Oct 06, 2005 10:50 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
|
|
Hi CJ,
Have you used the online form to report these errors?
Chris Hill
Windows Media
Please do not send e-mail directly to this alias. This address is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<#g#8fRuuFHA.3756@tk2msftngp13.phx.gbl>
<132mi151mf9691jhr0g0r9hm4do7gs2uge@4ax.com>
<fE84PhTvFHA.580@TK2MSFTNGXA01.phx.gbl>
<uynb30gvFHA.1988@TK2MSFTNGP10.phx.gbl>
<ehuoIvpxFHA.4032@TK2MSFTNGP15.phx.gbl>
| Quote: | Subject: Re: EPG Error Submissions ignored by MS/Broadcasting Dataservices
Date: Sat, 1 Oct 2005 23:20:05 +0100
Lines: 26
X-Priority: 3
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X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
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Message-ID: <eU$vTZtxFHA.3756@tk2msftngp13.phx.gbl
Newsgroups:
microsoft.public.uk.windows.mediacenter,microsoft.public.windows.mediacenter
NNTP-Posting-Host: 82-43-123-29.cable.ubr02.mort.blueyonder.co.uk
82.43.123.29
Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13.phx.gbl
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microsoft.public.uk.windows.mediacenter:1773
X-Tomcat-NG: microsoft.public.windows.mediacenter
And the list goes on...
1. UKTV G2+1 is missing from lineup
2. Channel 890 is for Telewest Info but the Guide Data says 'Welcome to
ntl'! NTL is a competing company to Telewest so I'm pretty sure Telewest
don't welcome you to NTL!
3. Discovery Realtime missing
4. You list 'Home & Leisure' and 'Discovery Health' but there is actually
a
channel called 'Discovery Home and Health' so which is it you are showing
listings for there? Needs updating
5. UK Style+1 is listed twice at channels 266 and 290 - which is it?
6. I noticed Adult channel is shown but has no channel number associated
7. Jetix is not listed
8. ABC1 is not listed
Please advise.
(apologies for any repeated items)
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
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Chris Hill [MSFT]
Guest
|
| Posted:
Thu Oct 06, 2005 11:02 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
Hi folks,
Nope you haven't alienated me. As my wife found out years ago I don't take
anything like these issues personally. I am aware of the issues with Sky
and also the root cause of the problems which I've been working on getting
resolved. As to the monitoring of a selected providers, thats something
that I frankly don't have the bandwidth for. The best I can do is spot
check random prover's EPG and compare it to the data provided by our
partners.
Chris Hill
Windows Media
Please do not send e-mail directly to this alias. This address is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
<#g#8fRuuFHA.3756@tk2msftngp13.phx.gbl>
<132mi151mf9691jhr0g0r9hm4do7gs2uge@4ax.com>
<fE84PhTvFHA.580@TK2MSFTNGXA01.phx.gbl>
<1127249086.418341.184640@g47g2000cwa.googlegroups.com>
<p#FMb9vvFHA.580@TK2MSFTNGXA01.phx.gbl>
<14A0BF28-3C8F-4A01-9B80-7981073E053F@microsoft.com>
<#bige2DyFHA.3756@tk2msftngp13.phx.gbl>
<787993AE-6E38-476E-9A71-7436F03445D7@microsoft.com>
| Quote: | Subject: Re: EPG Error Submissions ignored by MS/Broadcasting Dataservices
Date: Tue, 4 Oct 2005 13:35:43 +0100
Lines: 35
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All they need is to go to DigiGuide or RadioTimes.
Chris, I hope we're not alienating you here. I believe the problem lies
severely in the court of Broadcasting Dataservices. They need to get on
top
of this, it never used to be so bad.
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
"Martin Kirk" <MartinKirk@discussions.microsoft.com> wrote in message
news:787993AE-6E38-476E-9A71-7436F03445D7@microsoft.com...
"CJSnet" wrote:
Come back TiVo all is forgiven. :(
--
CJSnet
Now her is an idea. How about we cliub together and buy MicroSoft (Chris
Hill?) a TiVo with a lifetime subscription. That way he can be up to
date
with the changes and feed them through to the MCE EPG!!
But seriously, (although I was only half joking), if they can't get them
from their existing supplier, surely MS should be monitoring a very
small
number of websites (Sky, FreeView, NTL/TeleWest(post merger) to catch
most
of
the changes.) I doubt if there is a UK member of this forum who isn't
better
informed about what is happening than they are!!
|
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Martin Kirk
Guest
|
| Posted:
Thu Oct 06, 2005 11:30 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
I guess the forthcoming launch of more4 and Sky Three, and the change of Sky
Mix to Sky Two, could be seen as a test of whether things are going to
improve.
Chris, it might be owrth asking BDS if they are aware of these.
As for monitoring. while checking the actual program data would be a
colossal job, but monitoring channel lineup changes should be pretty simple.
A lot of MCE users seem to be doing it quick successfully in their spare
time. :)
Actually, program data monitoring isn't actually that hard. A cheap
subscription to Digiguide would provide a second source for comparing program
schedule data. There is a TiVoWeb module which will do that job just fine!
Martin |
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CJSnet
Guest
|
| Posted:
Fri Oct 07, 2005 12:28 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
Yes. I assume you received them?
more4 has now launched in the UK, and it doesn't appear in the Guide, just
as expected. Great, one of the biggest new channel launches ever in the UK,
and I can't even watch it.
Chris, can you please advise what is up with this?
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
""Chris Hill [MSFT]"" <a-chill@microsoft.com> wrote in message
news:3JF2m5pyFHA.3020@TK2MSFTNGXA01.phx.gbl...
| Quote: | Hi CJ,
Have you used the online form to report these errors?
Chris Hill
Windows Media
Please do not send e-mail directly to this alias. This address is for
newsgroup purposes only.
This posting is provided "AS IS" with no warranties, and confers no
rights.
--------------------
From: "CJSnet" <usenet@TEETHthe-simpson.tv
References: <uskB$gXtFHA.3188@TK2MSFTNGP14.phx.gbl
8Zko2wYtFHA.656@TK2MSFTNGXA01.phx.gbl
#g#8fRuuFHA.3756@tk2msftngp13.phx.gbl
132mi151mf9691jhr0g0r9hm4do7gs2uge@4ax.com
fE84PhTvFHA.580@TK2MSFTNGXA01.phx.gbl
uynb30gvFHA.1988@TK2MSFTNGP10.phx.gbl
ehuoIvpxFHA.4032@TK2MSFTNGP15.phx.gbl
Subject: Re: EPG Error Submissions ignored by MS/Broadcasting
Dataservices
Date: Sat, 1 Oct 2005 23:20:05 +0100
Lines: 26
X-Priority: 3
X-MSMail-Priority: Normal
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82.43.123.29
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Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.windows.mediacenter:59436
microsoft.public.uk.windows.mediacenter:1773
X-Tomcat-NG: microsoft.public.windows.mediacenter
And the list goes on...
1. UKTV G2+1 is missing from lineup
2. Channel 890 is for Telewest Info but the Guide Data says 'Welcome to
ntl'! NTL is a competing company to Telewest so I'm pretty sure Telewest
don't welcome you to NTL!
3. Discovery Realtime missing
4. You list 'Home & Leisure' and 'Discovery Health' but there is actually
a
channel called 'Discovery Home and Health' so which is it you are showing
listings for there? Needs updating
5. UK Style+1 is listed twice at channels 266 and 290 - which is it?
6. I noticed Adult channel is shown but has no channel number associated
7. Jetix is not listed
8. ABC1 is not listed
Please advise.
(apologies for any repeated items)
--
Thanks.
CJSnet
(Remove TEETH to reply by e-mail.)
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Guest
|
| Posted:
Fri Oct 07, 2005 12:28 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
I'm curious...why didn't you, prior to signing a contract with BDS, at
least talk to DigiGuide about supplying UK data? |
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kalev-
Guest
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| Posted:
Fri Oct 07, 2005 12:28 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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Chris Hill [MSFT] wrote:
Chris, an EPG-question for you, in case you might know...
Is the rumor true that I will need to buy MCE 2005 again, the Swedish
language version, in order to hook into official EPG data for Sweden?
(EPG is supposed to be live "now" as we speak, although the Swedish
launch is 14th of Oct I'm told. I'm invited to the MS internal bash 3
days before that.)
Is any other country EPG grabbing locked to a localized XP+MCE OS as such?
This would be unwelcome surprise -- I think there's more folks out
there than just me who prefer computers in English... |
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Nigel Barker
Guest
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| Posted:
Fri Oct 07, 2005 8:27 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
On 6 Oct 2005 14:01:09 -0700, r@fatbird.com wrote:
| Quote: | I'm curious...why didn't you, prior to signing a contract with BDS, at
least talk to DigiGuide about supplying UK data?
|
At the time that Microsoft were signing a contract with BDS (prior to launch of
MCE 2004) Digiguide were receiving their data _from_ BDS. AFAIK it's only fairly
recently that Digiguide have maintained their own programme guide data. Also
AFAIK the reason they no longer use BDS is not because the supplied data was
inaccurate.
--
Nigel Barker
Live from the sunny Cote d'Azur |
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Nigel Barker
Guest
|
| Posted:
Fri Oct 07, 2005 8:27 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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On Thu, 6 Oct 2005 23:33:08 +0100, "CJSnet" <usenet@TEETHthe-simpson.tv> wrote:
| Quote: | Yes. I assume you received them?
|
As there is no feedback from that site of course we have no way of knowing
whether they are received or not. Nor do we have any way of tracking the fault
report even assuming it is received.
| Quote: | more4 has now launched in the UK, and it doesn't appear in the Guide, just
as expected. Great, one of the biggest new channel launches ever in the UK,
and I can't even watch it.
|
To be fair it doesn't launch until next Monday 10th October but it would be nice
to be able to schedule recordings a few days in advance. Just checked & it's not
in Digiguide yet either.
--
Nigel Barker
Live from the sunny Cote d'Azur |
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Tiny Tim
Guest
|
| Posted:
Fri Oct 07, 2005 8:27 am Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
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|
On Fri, 07 Oct 2005 08:50:40 GMT, Nigel Barker <nigel@hp.com> wrote:
| Quote: | On Thu, 6 Oct 2005 23:33:08 +0100, "CJSnet" <usenet@TEETHthe-simpson.tv> wrote:
Yes. I assume you received them?
As there is no feedback from that site of course we have no way of knowing
whether they are received or not. Nor do we have any way of tracking the fault
report even assuming it is received.
more4 has now launched in the UK, and it doesn't appear in the Guide, just
as expected. Great, one of the biggest new channel launches ever in the UK,
and I can't even watch it.
To be fair it doesn't launch until next Monday 10th October but it would be nice
to be able to schedule recordings a few days in advance. Just checked & it's not
in Digiguide yet either.
|
In my copy of Digiguide the listings are there and start from 20:00 on
Monday 10th. I got a prompt to add the channels a couple of weeks ago.
To save on your shopping click here - http://www.rpoints.com/?ruid=44653
To sign up with PlusNet click here - http://tinyurl.com/b9wqs |
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CJSnet
Guest
|
| Posted:
Fri Oct 07, 2005 2:08 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
|
|
"Nigel Barker" <nigel@hp.com> wrote in message
news:qbbck1du5mr9lhhnsq53d18jetbbe5oelg@4ax.com...
| Quote: | On Thu, 6 Oct 2005 23:33:08 +0100, "CJSnet" <usenet@TEETHthe-simpson.tv
wrote:
Yes. I assume you received them?
As there is no feedback from that site of course we have no way of knowing
whether they are received or not. Nor do we have any way of tracking the
fault
report even assuming it is received.
more4 has now launched in the UK, and it doesn't appear in the Guide, just
as expected. Great, one of the biggest new channel launches ever in the
UK,
and I can't even watch it.
To be fair it doesn't launch until next Monday 10th October but it would
be nice
to be able to schedule recordings a few days in advance. Just checked &
it's not
in Digiguide yet either.
|
This is exactly my point, I can't even watch the shows I want to record. I
would expect to see the next 11 days of listings for more4 at least, but us
MCE users get zilch.
| Quote: | --
Nigel Barker
Live from the sunny Cote d'Azur |
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Nigel Barker
Guest
|
| Posted:
Fri Oct 07, 2005 4:27 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
|
|
On Fri, 07 Oct 2005 09:22:51 +0100, Tiny Tim <_tim_dodd@hotmail.com> wrote:
| Quote: | On Fri, 07 Oct 2005 08:50:40 GMT, Nigel Barker <nigel@hp.com> wrote:
On Thu, 6 Oct 2005 23:33:08 +0100, "CJSnet" <usenet@TEETHthe-simpson.tv> wrote:
Yes. I assume you received them?
As there is no feedback from that site of course we have no way of knowing
whether they are received or not. Nor do we have any way of tracking the fault
report even assuming it is received.
more4 has now launched in the UK, and it doesn't appear in the Guide, just
as expected. Great, one of the biggest new channel launches ever in the UK,
and I can't even watch it.
To be fair it doesn't launch until next Monday 10th October but it would be nice
to be able to schedule recordings a few days in advance. Just checked & it's not
in Digiguide yet either.
In my copy of Digiguide the listings are there and start from 20:00 on
Monday 10th. I got a prompt to add the channels a couple of weeks ago.
|
Late breaking news. I just got the prompt to add more4 & more4+1 this lunchtime.
--
Nigel Barker
Live from the sunny Cote d'Azur |
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Guest
|
| Posted:
Fri Oct 07, 2005 4:27 pm Post subject:
Re: EPG Error Submissions ignored by MS/Broadcasting Dataser |
|
|
Nigel Barker wrote:
| Quote: | On 6 Oct 2005 14:01:09 -0700, r@fatbird.com wrote:
I'm curious...why didn't you, prior to signing a contract with BDS, at
least talk to DigiGuide about supplying UK data?
At the time that Microsoft were signing a contract with BDS (prior to launch of
MCE 2004) Digiguide were receiving their data _from_ BDS. AFAIK it's only fairly
recently that Digiguide have maintained their own programme guide data. Also
AFAIK the reason they no longer use BDS is not because the supplied data was
inaccurate.
|
That was the previous contract. MS has, in the last few weeks, renewed
the contract. |
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