| Author |
Message |
CCope
Guest
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 Posted:
Thu Dec 16, 2004 9:49 pm Post subject:
Can't print Word docs |
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I'm using XP Pro on a new Dell Dimension 8100, came with SP2. Printing
to a local Brother MFC 2500. I'm able to print docs from email or my
Internet browser, but when I try to print anything from Word or
Notepad, I get an error message saying the Print Failed. After that, I
can no longer print from the email or browser which previously had been
fine. I can print from the command prompt, however. Memory and disk
space are not a problem.
As this is a brand new machine, I am disinclined to think there is a
BIOS problem. From reading various troubleshooting docs at Microsoft
Support, I will next try the Generic/Text Only printer driver. If that
works, does that mean that I would be limited to printing text only
docs?
Have others encountered this and figured out how to resolve it?
TIA
--
CCope |
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hoggdoc
Guest
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| Posted:
Thu Dec 16, 2004 10:01 pm Post subject:
Re: Can't print Word docs |
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CCope Wrote:
| Quote: | I'm using XP Pro on a new Dell Dimension 8100, came with SP2. Printin
to a local Brother MFC 2500. I'm able to print docs from email or m
Internet browser, but when I try to print anything from Word o
Notepad, I get an error message saying the Print Failed. After that,
can no longer print from the email or browser which previously had bee
fine. I can print from the command prompt, however. Memory and dis
space are not a problem.
As this is a brand new machine, I am disinclined to think there is
BIOS problem. From reading various troubleshooting docs at Microsof
Support, I will next try the Generic/Text Only printer driver. If tha
works, does that mean that I would be limited to printing text onl
docs?
Have others encountered this and figured out how to resolve it?
TIA
|
Try downloading an updated print driver from the MFG's site for you
printer. They may have an updated one that works with the SP2 you hav
installed
--
hoggdoc |
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Vince McGowan
Guest
|
| Posted:
Sat Dec 18, 2004 3:53 am Post subject:
Re: Can't print Word docs |
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I have a similar problem - can't print any text-only documents from any
Microsoft products (Word, Wordpad, Notepad, Outlook Express) but a
mixed-content document (text and an image -- on each page) will print both
the image and the text. This is XP Home with SP2 to an HP printer. I don't
get any error message on the text-only documents; the printer simply seems
to print without reporting a problem, but the page is blank.
I too have searched various Microsoft Troubleshooting documents and tried
uninstalling and re-installing all related printer software (HP's site says
to use the Microsoft supplied printer drivers for this printer) to no avail.
TIA
Vince McGowan
vince.mcgowan@comcast.net
"CCope" <CCope.1hdtgz@pcbanter.net> wrote in message
news:CCope.1hdtgz@pcbanter.net...
| Quote: |
I'm using XP Pro on a new Dell Dimension 8100, came with SP2. Printing
to a local Brother MFC 2500. I'm able to print docs from email or my
Internet browser, but when I try to print anything from Word or
Notepad, I get an error message saying the Print Failed. After that, I
can no longer print from the email or browser which previously had been
fine. I can print from the command prompt, however. Memory and disk
space are not a problem.
As this is a brand new machine, I am disinclined to think there is a
BIOS problem. From reading various troubleshooting docs at Microsoft
Support, I will next try the Generic/Text Only printer driver. If that
works, does that mean that I would be limited to printing text only
docs?
Have others encountered this and figured out how to resolve it?
TIA
--
CCope |
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