| Author |
Message |
CharlesF
Guest
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 Posted:
Mon Dec 13, 2004 10:37 am Post subject:
HP All-in-one scanning problems |
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I have installed a HP1350 on a standalone PC with WinXP Sp2; Gigabyte 8SQ800
M/B; SiS655 chipset; and 57GB free on the HDD.
Always the system says "Error connecting to scanner" when ever trying to
scan. The printer works fine.
I have: un-installed and re-installed the software +8 times; deleted the USB
devices in Device Manager: upgraded the chipset to F7 and updated the USB
drivers; switched to the generic USB drivers; tried Win2000 compatibility
mode; did a system restore to prior to SP2.
All to on effect. I think it might be a registry problem and need help with
where to look. |
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Cari (MS-MVP)
Guest
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| Posted:
Tue Dec 14, 2004 1:25 am Post subject:
Re: HP All-in-one scanning problems |
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Did it ever work?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"CharlesF" <CharlesF@discussions.microsoft.com> wrote in message
news:05FE6273-7490-4F25-88F4-33D0A553D0B7@microsoft.com...
| Quote: | I have installed a HP1350 on a standalone PC with WinXP Sp2; Gigabyte
8SQ800
M/B; SiS655 chipset; and 57GB free on the HDD.
Always the system says "Error connecting to scanner" when ever trying to
scan. The printer works fine.
I have: un-installed and re-installed the software +8 times; deleted the
USB
devices in Device Manager: upgraded the chipset to F7 and updated the USB
drivers; switched to the generic USB drivers; tried Win2000 compatibility
mode; did a system restore to prior to SP2.
All to on effect. I think it might be a registry problem and need help
with
where to look.
|
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| Back to top |
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CharlesF
Guest
|
| Posted:
Tue Dec 14, 2004 4:01 pm Post subject:
Re: HP All-in-one scanning problems |
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No, it never worked on my system, but both printer and cable work on another
machine.
"Cari (MS-MVP)" wrote:
| Quote: | Did it ever work?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"CharlesF" <CharlesF@discussions.microsoft.com> wrote in message
news:05FE6273-7490-4F25-88F4-33D0A553D0B7@microsoft.com...
I have installed a HP1350 on a standalone PC with WinXP Sp2; Gigabyte
8SQ800
M/B; SiS655 chipset; and 57GB free on the HDD.
Always the system says "Error connecting to scanner" when ever trying to
scan. The printer works fine.
I have: un-installed and re-installed the software +8 times; deleted the
USB
devices in Device Manager: upgraded the chipset to F7 and updated the USB
drivers; switched to the generic USB drivers; tried Win2000 compatibility
mode; did a system restore to prior to SP2.
All to on effect. I think it might be a registry problem and need help
with
where to look.
|
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| Back to top |
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ROBERT BOYER
Guest
|
| Posted:
Wed Dec 29, 2004 1:47 am Post subject:
RE: HP All-in-one scanning problems |
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|
have the same problem on a hp psc 1310 all -in-one , did you resolve the
problem
"CharlesF" wrote:
| Quote: | I have installed a HP1350 on a standalone PC with WinXP Sp2; Gigabyte 8SQ800
M/B; SiS655 chipset; and 57GB free on the HDD.
Always the system says "Error connecting to scanner" when ever trying to
scan. The printer works fine.
I have: un-installed and re-installed the software +8 times; deleted the USB
devices in Device Manager: upgraded the chipset to F7 and updated the USB
drivers; switched to the generic USB drivers; tried Win2000 compatibility
mode; did a system restore to prior to SP2.
All to on effect. I think it might be a registry problem and need help with
where to look. |
|
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| Back to top |
|
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ROBERT BOYER
Guest
|
| Posted:
Wed Dec 29, 2004 2:03 am Post subject:
Re: HP All-in-one scanning problems |
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I have the same problem ,have you reslove the problem?
"Cari (MS-MVP)" wrote:
| Quote: | Did it ever work?
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"CharlesF" <CharlesF@discussions.microsoft.com> wrote in message
news:05FE6273-7490-4F25-88F4-33D0A553D0B7@microsoft.com...
I have installed a HP1350 on a standalone PC with WinXP Sp2; Gigabyte
8SQ800
M/B; SiS655 chipset; and 57GB free on the HDD.
Always the system says "Error connecting to scanner" when ever trying to
scan. The printer works fine.
I have: un-installed and re-installed the software +8 times; deleted the
USB
devices in Device Manager: upgraded the chipset to F7 and updated the USB
drivers; switched to the generic USB drivers; tried Win2000 compatibility
mode; did a system restore to prior to SP2.
All to on effect. I think it might be a registry problem and need help
with
where to look.
|
|
|
| Back to top |
|
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CharlesF
Guest
|
| Posted:
Wed Dec 29, 2004 6:09 pm Post subject:
RE: HP All-in-one scanning problems |
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Hi,
I backed-up, re-formatted and reloaded everything. Turns out there was a
conflict when I was loading the HP software; this this it asked to restart
(which had never happened before) and after the restart, finished loading.
Because HP's software is a bit dodgy, it doesn't create a log file of the
installation so there is no way to identify the problem and their support is
not good. |
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