| Author |
Message |
Mike
Guest
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 Posted:
Mon Dec 13, 2004 3:01 am Post subject:
Can't print or add printer |
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The clues:
When I try to print, error says no printer is installed
When I try to add a printer, message says "operation could not be completed"
When I boot up printer (dell A940) is detected but installation is
unsuccessful, message is "an error occured during installation, the RPC
servier is unavailable"
When I look at hardware profiles, the printer shows up only as a scanner
(it's both) and diagnostic says scanner is functioning properly
When I type "net start spooler" in command prompt, I get sys error 1068, the
depending service or group failed to start.
This started when I unsucessfully installed service pack 2 and had to
reinstall service pack 1 |
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John H
Guest
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| Posted:
Mon Dec 13, 2004 10:35 am Post subject:
RE: Can't print or add printer |
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I have the same problem. I upgraded from Win 2000 SP 4 to Win XP SP 1 two
weeks ago, and all programs worked fine. Printer (HP deskjet) also worked.
I installed SP 2 2 days ago, and the installation was suggessful, but now the
spooler hangs up on every job, and I get no printers shown on the printer
group. When I attempt to add a printer, I get this same message. I have
sent a couple dozen error reports to MS on this.
Aloha,
"Mike" wrote:
| Quote: | The clues:
When I try to print, error says no printer is installed
When I try to add a printer, message says "operation could not be completed"
When I boot up printer (dell A940) is detected but installation is
unsuccessful, message is "an error occured during installation, the RPC
servier is unavailable"
When I look at hardware profiles, the printer shows up only as a scanner
(it's both) and diagnostic says scanner is functioning properly
When I type "net start spooler" in command prompt, I get sys error 1068, the
depending service or group failed to start.
This started when I unsucessfully installed service pack 2 and had to
reinstall service pack 1 |
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Cari (MS-MVP)
Guest
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| Posted:
Tue Dec 14, 2004 1:23 am Post subject:
Re: Can't print or add printer |
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See Bruce Sanderson's article at:
http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm
Pay particular attention to steps 15 thru 17. A Dell All in One unit is a
rebadged Lexmark.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com
"Mike" <Mike@discussions.microsoft.com> wrote in message
news:44A4027B-7FE4-4A6E-B2D7-3096B9C52108@microsoft.com...
| Quote: | The clues:
When I try to print, error says no printer is installed
When I try to add a printer, message says "operation could not be
completed"
When I boot up printer (dell A940) is detected but installation is
unsuccessful, message is "an error occured during installation, the RPC
servier is unavailable"
When I look at hardware profiles, the printer shows up only as a scanner
(it's both) and diagnostic says scanner is functioning properly
When I type "net start spooler" in command prompt, I get sys error 1068,
the
depending service or group failed to start.
This started when I unsucessfully installed service pack 2 and had to
reinstall service pack 1
|
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