CONNECT BROADBAND USING USER NAME/PASSWORD GRAYED OUT
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CONNECT BROADBAND USING USER NAME/PASSWORD GRAYED OUT

 
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SmartSurf
Guest
Posted: Mon Dec 20, 2004 2:29 am    Post subject: CONNECT BROADBAND USING USER NAME/PASSWORD GRAYED OUT Reply with quote
I cannot add a broadband connection that requires a username and password
because the option is GRAYED OUT.

How can this be fixed?
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Ron Lowe
Guest
Posted: Mon Dec 20, 2004 2:32 am    Post subject: Re: CONNECT BROADBAND USING USER NAME/PASSWORD GRAYED OUT Reply with quote
"SmartSurf" <SmartSurf@discussions.microsoft.com> wrote in message
news:3A16D1A0-4CB6-4662-B993-62273472994E@microsoft.com...
Quote:
I cannot add a broadband connection that requires a username and password
because the option is GRAYED OUT.

How can this be fixed?


This is the usual reason:

You Cannot Create a Network Connection After You Restore Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;329441

The usual fix is to re-apply your current service pack ( SP1 or 2 )

But also check this:

Dial-up Modem or PPPoE Option in New Connection Wizard Is Unavailable
http://support.microsoft.com/default.aspx?scid=KB;EN-US;320558


--
Best Regards,
Ron Lowe
MS-MVP Windows Networking
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