Jonathan Kay [MVP]
Guest
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 Posted:
Sun Dec 19, 2004 6:51 pm Post subject:
Re: remote assistance |
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Greetings Joe,
This is because neither of you are using a router that supports (or at least has it turned
on) Universal Plug and Play (UPnP). A number of routers now support UPnP, but they may
require you to install a new firmware release and/or to turn it on in the router
configuration.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
"joe" <help@reliablepchelp.com> wrote in message
news:0b2901c4e52d$35b5c350$a301280a@phx.gbl...
| Quote: | i am receiving an invitation both via windows messenger
and outlook, to login to a clients computer using remote
assistance.
i am getting the "remote host name could not be
resolved"...i am using a router and so is he...
please help! |
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