| Author |
Message |
epomerville
Guest
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 Posted:
Mon Jan 03, 2005 3:15 am Post subject:
Print spool not work with HP all in one and XP |
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My HP All in One (psc 2175) will not print when using the print spool. The
job will go to the spooler and never print. This was working fine just 6
days ago. The only way I can print is directly to the printer. I've stopped
and started the spooler, as well as uninstalling and reinstalling the
printer, and I finally went to a restore point when it was working, but
nothing fixes the problem. I do not get an error of any kind. Just not
response from the printer. Also,the only way to clear the spool once I send
a print job is to either turn off the PC or stop the spooler and physically
delete the files from c:\windows\system32\spool\PRINTERS. Any help would be
appreciated. |
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Bob North
Guest
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| Posted:
Mon Jan 03, 2005 4:03 am Post subject:
RE: Print spool not work with HP all in one and XP |
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I will be interested in someone answering your question, as I also have the
exact same problem... I have to clear out the print queue by deleting all
jobs. Seems a shame you can not use the spooler with the HP product. Does
HP support have a fix?
"epomerville" wrote:
| Quote: | My HP All in One (psc 2175) will not print when using the print spool. The
job will go to the spooler and never print. This was working fine just 6
days ago. The only way I can print is directly to the printer. I've stopped
and started the spooler, as well as uninstalling and reinstalling the
printer, and I finally went to a restore point when it was working, but
nothing fixes the problem. I do not get an error of any kind. Just not
response from the printer. Also,the only way to clear the spool once I send
a print job is to either turn off the PC or stop the spooler and physically
delete the files from c:\windows\system32\spool\PRINTERS. Any help would be
appreciated. |
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epomerville
Guest
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| Posted:
Mon Jan 03, 2005 5:09 am Post subject:
RE: Print spool not work with HP all in one and XP |
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HP doesn't seem to know what is going on. I spent 4.5 hours on the phone
with them, and they sent me in a circle starting with printer support, then
desktop, then printer support again. All three had me try the exact same
steps. I am hoping someone else might have a suggestion. The spooler used
to worked, and then stopped. Is that what you experienced?
"Bob North" wrote:
| Quote: | I will be interested in someone answering your question, as I also have the
exact same problem... I have to clear out the print queue by deleting all
jobs. Seems a shame you can not use the spooler with the HP product. Does
HP support have a fix?
"epomerville" wrote:
My HP All in One (psc 2175) will not print when using the print spool. The
job will go to the spooler and never print. This was working fine just 6
days ago. The only way I can print is directly to the printer. I've stopped
and started the spooler, as well as uninstalling and reinstalling the
printer, and I finally went to a restore point when it was working, but
nothing fixes the problem. I do not get an error of any kind. Just not
response from the printer. Also,the only way to clear the spool once I send
a print job is to either turn off the PC or stop the spooler and physically
delete the files from c:\windows\system32\spool\PRINTERS. Any help would be
appreciated. |
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