| Author |
Message |
news.microsoft.com
Guest
|
 Posted:
Sat Jan 01, 2005 6:14 pm Post subject:
What hardware warrantee on a wireless Intelimouse Explorer? |
|
|
Hello
I bought my mouse about 2 years ago but the battery compartment door latch,
and the plastic moulding that holds the battery contacts in place, have
broken. I want to see about getting it replaced or fixed - it was an
expensive mouse (£40 sterling).
The PID seems to be 55083-576-3145206-03701 but the MS support site won't
accept that number so I can't find out what the warrantee period is. Can
anyone advise please?
Thanks
RMC, England |
|
| Back to top |
|
 |
peter
Guest
|
| Posted:
Sun Jan 02, 2005 2:38 am Post subject:
Re: What hardware warrantee on a wireless Intelimouse Explor |
|
|
6months or 6,000,000 clicks whichever comes first :)
peter
"news.microsoft.com" <RMC@home.com> wrote in message
news:uJ2DEPA8EHA.2276@TK2MSFTNGP09.phx.gbl...
| Quote: | Hello
I bought my mouse about 2 years ago but the battery compartment door latch,
and the plastic moulding that holds the battery contacts in place, have
broken. I want to see about getting it replaced or fixed - it was an
expensive mouse (£40 sterling).
The PID seems to be 55083-576-3145206-03701 but the MS support site won't
accept that number so I can't find out what the warrantee period is. Can
anyone advise please?
Thanks
RMC, England
|
|
|
| Back to top |
|
|
Lanwench [MVP - Exchange]
Guest
|
| Posted:
Sun Jan 02, 2005 8:45 am Post subject:
Re: What hardware warrantee on a wireless Intelimouse Explor |
|
|
news.microsoft.com wrote:
| Quote: | Hello
I bought my mouse about 2 years ago but the battery compartment door
latch, and the plastic moulding that holds the battery contacts in
place, have broken. I want to see about getting it replaced or fixed
- it was an expensive mouse (£40 sterling).
|
My goodness - what on earth does this mouse *do*? I'd expect it to make
decent cappuccino for that price.
| Quote: |
The PID seems to be 55083-576-3145206-03701 but the MS support site
won't accept that number so I can't find out what the warrantee
period is. Can anyone advise please?
|
I suspect you're out of luck re warranty, and we live in a disposable world,
so it seems unlikely it can be fixed, but you could try calling MS.
| Quote: |
Thanks
RMC, England |
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in