Malke
Guest
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 Posted:
Fri Dec 24, 2004 5:40 am Post subject:
Re: virus? |
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matt king wrote:
| Quote: | i had a problem with my pc kept rebooting itself...i ran a full virus
check with up to date norto no virus found...decieded to do complete
reformat anyhow as having sowing down probems...that is now done yet
still the same problem...i thought it maybe a probem with the power
cabe as al other options were running out and the protective cover for
the power cable had wore down some...butn ow when i go to boot up i
get an error message saying:
NTLDR is missing
press ALT + CTRL + DEL to restart
any ideas what this is...could it be a virus of some sort???
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It is unlikely to be a virus. It is more likely to be a hardware
problem. I'm not sure what "protective cover for the power cable had
wore down some" means exactly, but having worn wires carrying
electricity is Not A Good Thing.
Your computer might be overheating, the RAM or other components might be
bad, the power supply might be failing. There isn't any way to tell
from your post. Here are general hardware troubleshooting steps:
1) Open the computer and run it open, cleaning out all dust bunnies and
observing all fans (overheating will cause system freezing). Obviously
you can't do this with a laptop, but you can hear if the fan is running
and feel if the laptop is getting too hot.
2) Test the RAM - I like Memtest86 from www.memtest86.com - let the test
run for an extended (like overnight) period of time - unless errors are
seen immediately.
3) Test the hard drive with a diagnostic utility from the mftr.
4) The power supply may be going bad or be inadequate for the devices
you have in the system - this isn't applicable to a laptop, of course.
5) Test the motherboard with something like TuffTest from
www.tufftest.com.
Testing hardware failures often involves swapping out suspected parts
with known-good parts. If you can't do the testing yourself and/or are
uncomfortable opening your computer, take the machine to a good local
computer repair shop (not a CompUSA or Best Buy type of store).
Here are general malware removal instructions. All scans should be done
in Safe Mode. Links follow the steps.
Malke
--
MS MVP - Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!" |
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