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Fugerman · Guest

Currently WinXP Pro. Want to install SP2 . Computer was, until yesterday,
riddled with Malware, Adware and various viruses. To name a few:
Wintools/Huntbar ( which I found was a new variant.) 180solutions, Ibis,
Clearsearch, Websearch and many more.

I typically follow the same steps when cleaning a computer. Dump System
restore, Use AdAware and Spybot to clean up what I can, then Run Windows
Updates to patch what I can so I'm not re-infected during the cleaning
process. Then Clean some more.

Well, SP2 is very important and the first thing I wanted to load. About 95%
through the install ( 1.5 hrs later), it errors out. " Windows XP Service
Pack 2 Installation has Failed. Access Denied"

So I figure it has to be file corruption somewhere, since the user is
already an Admin of the computer. There is no Domain, by the way. I have
never gotten an ACCESS DENIED error like this, let alone on an SP2 install.

I used Adaware, Spybot, Pest Patrol, Spysweeper, The Online Spysweeper and
Pest Patrol and Symantec's Online Virus Scan. I ran the 4 Suites in Safe
mode as well. All Spyware was removed except "Huntbar" that Spybot kept
detecting. I could only remove the Wintools/Huntbar Registry key after I gave
the user sufficient rights under the registry editor.

Now I have a spyware clean computer and still can't install SP2. I have
even tried doing some of the other Windows updates available in hopes they
would fix something. The precached installation from Automatic updates
didn't work 3 times. So now I am running SP2 setup again from the 252mb
download. This didnt work twice already, but I have only just now run Norton
Utilities and fixed 186 objects. Invalid filenames and the such.

Has anyone else had this problem? I can't help but think I'm trying to hard.

Carey Frisch [MVP] · Guest

You receive an "Access is denied" error message
when you try to install Windows XP Service Pack 2
http://support.microsoft.com/kb/873148

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

-------------------------------------------------------------------------------------------

"Fugerman" wrote:

| Currently WinXP Pro. Want to install SP2 . Computer was, until yesterday,
| riddled with Malware, Adware and various viruses. To name a few:
| Wintools/Huntbar ( which I found was a new variant.) 180solutions, Ibis,
| Clearsearch, Websearch and many more.
|
| I typically follow the same steps when cleaning a computer. Dump System
| restore, Use AdAware and Spybot to clean up what I can, then Run Windows
| Updates to patch what I can so I'm not re-infected during the cleaning
| process. Then Clean some more.
|
| Well, SP2 is very important and the first thing I wanted to load. About 95%
| through the install ( 1.5 hrs later), it errors out. " Windows XP Service
| Pack 2 Installation has Failed. Access Denied"
|
| So I figure it has to be file corruption somewhere, since the user is
| already an Admin of the computer. There is no Domain, by the way. I have
| never gotten an ACCESS DENIED error like this, let alone on an SP2 install.
|
| I used Adaware, Spybot, Pest Patrol, Spysweeper, The Online Spysweeper and
| Pest Patrol and Symantec's Online Virus Scan. I ran the 4 Suites in Safe
| mode as well. All Spyware was removed except "Huntbar" that Spybot kept
| detecting. I could only remove the Wintools/Huntbar Registry key after I gave
| the user sufficient rights under the registry editor.
|
| Now I have a spyware clean computer and still can't install SP2. I have
| even tried doing some of the other Windows updates available in hopes they
| would fix something. The precached installation from Automatic updates
| didn't work 3 times. So now I am running SP2 setup again from the 252mb
| download. This didnt work twice already, but I have only just now run Norton
| Utilities and fixed 186 objects. Invalid filenames and the such.
|
| Has anyone else had this problem? I can't help but think I'm trying to hard.

Windows XP Service Pack 2 installation has failed. Access De

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