WinXPTalk.com

The Servant · Guest

So if we bought our computer in parts to put together ourselves, and bought
the OEM software to install on it, we can't repair when system goes missing?
Is this some sort of cruel punishment for not buying more expensive
software? If the software is crippled by the manufacturer on purpose, I
suspect the system missing error might also be part of the plan. I've always
championed Microsoft, but this worries me. Perhaps I've been naive.

I think I must not be getting the right information, surely Microsoft has a
repair for the OEM version of XP sp2.

N.

GreenieLeBrun · Guest

Take a look at these sites:-

How to perform an in-place upgrade (reinstallation) of Windows
http://support.microsoft.com/default.aspx?scid=kb;en-us;315341

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/?id=822705

How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

D.Currie · Guest

First, that article refers to oem-installed software, which means
preinstalled software from Dell, Gateway, etc., and it refers to password
problems that might not let you back into the recovery console; it doesn't
actually say that the repair won't work. but in any case, you built your own
computer, so this doesn't apply.

Next, your other post doesn't clearly state what the original problem was,
except that it had something to do with "system" which you are calling a
file. Depending on what the original message was, it may have been referring
to a corrupted registry, and specifically the "System" hive.

Last, your comment about the repair running before the eide drivers
load...I'm not sure exactly what you mean by that (or how you came to that
conclusion) but if your hard drive controller requires specific drivers, you
need to hit the f6 key when prompted, then load the drivers from a floppy.
But if you didn't need to do that on the original install, you shouldn't
need to do that on a repair install. If that's not what's going wrong, maybe
you can clarify what the problem is.

The Servant · Guest

Carey,

I had a system missing error one morning. It had been days since I installed
any new software and Norton Antivirus has run well. I had defragged
regularly etc. I have a relatively new system I assembled with an Asus P5ld2
motherboard with Intel dual core 3.2 GHz processor, 4 GB ram and 800 GB hard
disk space. I actually put 2 of these systems together, and installed the
separate OEM XP software on each one. They both worked great, until one day
one came up with the system missing error. I've tried to use repair from the
CD, but it tries to run before the drivers get installed that allow the EIDE
controller drivers to load for the Asus motherboard.

I installed the software again in another directory and used a dos prompt to
copy the system file from the windows2/system32/config/ directory back to
the same directory on the original install which is just called /windows.
That actually got XP to start booting, but then after the splash screen it
hangs again.

If I use SAFE mode with dos prompt I see it stop at MUP.dll or sys I can't
remember which, but it's in the drivers directory. I really don't want to
have to reinstall and reconfigure software that I've been tweaking for
months, if I can avoid it. I have Office 2000 and Adobe Photoshop and things
like that I bought new software for. I am writing this from my older XP sp1
PC which is still running concurrently with the new PCs, and am I glad I
have it.

Once repair acted like it was going to work when I left my driver disk in A
and it seemed to find it, but it acted like it stalled part way through and
did not complete.

Any help would be appreciated.

I read in this forum, a link to a Microsoft document that said the Repair
would not work with an OEM version, and that scared me. Thanks for your
prompt response. I feel a lot better now. I have always been a Microsoft fan
and like the integration that has been done with the software. Now I'm
venturing into audio and video at home and put together a PC for each. My
writing is still done on my old PC but may move it to one of the new ones
when it settles down. I have a regular copy of XP on my old PC, and 2 OEM
copies for my new PCs. My wife is about to whack me because my new PC is out
of the water. Thanks for your help.

N.

Carey Frisch [MVP] · Guest

A generic OEM version of Windows XP can perform
the same repairs as a Retail version.

What exactly is your issue?

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

	WinXPTalk.com Forum Index -> New XP Users	All times are GMT
Page 1 of 1