| Author |
Message |
Guest
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 Posted:
Fri Nov 04, 2005 5:27 pm Post subject:
XP print Event id 6161 error 31 with HP Officejet R40 |
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Intermittently, I get the above error, and the only way to solve it has
been to reboot both the PC and the Officejet. I cannot find any
information about error 31 regarding Event ID 6161. Printer attached
via parallel to PC.
Any help is appreciated. This happens every couple days, sometimes
once a day. The printer is old (5+ years), and no drivers exist except
the default XP-supplied drivers.
All I do with this printer is print simple text documents and pdf
documents.
BTW, this problem occurs a LOT less under W2K. I had this printer
attached to an XP computer last year, and this same problem kept
happening. I attached it to a W2K SP4 PC for approx a year thereafter,
and it worked fine (maybe happened once or twice the entire year).
Recently connected it to a different XP PC this year, and now this
problem is happening again. Would like to solve or minimize the
problem. ** I strongly suspect this is a defective XP driver. ** A good
friend of mine has the EXACT same model (HP R40xi), and he has
complained of many print-related problems under XP until he finally
purchased a new multifunction printer.
Suggestions are welcome. Thanks. |
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Alan Morris [MSFT]
Guest
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| Posted:
Fri Nov 04, 2005 5:27 pm Post subject:
Re: XP print Event id 6161 error 31 with HP Officejet R40 |
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Not a clue on the robustness of the driver. Here's the information on win32
error 31. But that's not much additional information.
winerror 31
31 ERROR_GEN_FAILURE <--> 0xc0000001 STATUS_UNSUCCESSFUL
Have you changed the BIOS setting of the parallel port? Not sure what HP
recommends for the device. It's probably in the manual.
--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/default.aspx?scid=fh;[ln];kbhowto
This posting is provided "AS IS" with no warranties, and confers no rights.
<rpesq@my-deja.com> wrote in message
news:1131119592.319359.131340@g49g2000cwa.googlegroups.com...
| Quote: | Intermittently, I get the above error, and the only way to solve it has
been to reboot both the PC and the Officejet. I cannot find any
information about error 31 regarding Event ID 6161. Printer attached
via parallel to PC.
Any help is appreciated. This happens every couple days, sometimes
once a day. The printer is old (5+ years), and no drivers exist except
the default XP-supplied drivers.
All I do with this printer is print simple text documents and pdf
documents.
BTW, this problem occurs a LOT less under W2K. I had this printer
attached to an XP computer last year, and this same problem kept
happening. I attached it to a W2K SP4 PC for approx a year thereafter,
and it worked fine (maybe happened once or twice the entire year).
Recently connected it to a different XP PC this year, and now this
problem is happening again. Would like to solve or minimize the
problem. ** I strongly suspect this is a defective XP driver. ** A good
friend of mine has the EXACT same model (HP R40xi), and he has
complained of many print-related problems under XP until he finally
purchased a new multifunction printer.
Suggestions are welcome. Thanks.
|
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Guest
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| Posted:
Fri Nov 04, 2005 11:45 pm Post subject:
Re: XP print Event id 6161 error 31 with HP Officejet R40 |
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Hi Alan,
Yes, the Bios is set to ECP, which is correct for this model.
I have an old SMC Barricade router that has a parallel port built into
it. I might try network printing to see if that works better with this
unit. That would eliminate the HP driver issue. |
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Chuck
Guest
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| Posted:
Mon Nov 07, 2005 9:27 am Post subject:
Re: XP print Event id 6161 error 31 with HP Officejet R40 |
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The problem may go away if you figure out how to disable the printer status
monitor.
<rpesq@my-deja.com> wrote in message
news:1131126319.014002.29540@o13g2000cwo.googlegroups.com...
| Quote: | Hi Alan,
Yes, the Bios is set to ECP, which is correct for this model.
I have an old SMC Barricade router that has a parallel port built into
it. I might try network printing to see if that works better with this
unit. That would eliminate the HP driver issue.
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