| Author |
Message |
Rick Valderrama
Guest
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 Posted:
Thu Oct 27, 2005 10:41 pm Post subject:
Problem printing Web Documents |
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We recently purchased a couple of new Dell Machines running XP Pro. We are
experiancing printing problems on these machines. I can print out documents
from Ecel, Word, and other programs just fine. But when I try to print a
document from the web I am getting an error. The error is that a page is
printed but it is blank except for the bottom line that has the source
printed on it. An example of the source is file://C:\Windows.......
I have tried printing to other network printers and not just the Canon
Imagerunner 400. They all have the same problem whcih leads me to beilieve it
is a setting issue with XP Pro?? Any help would be greatly, and I mean
GREATLY appriecated. |
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Rick Valderrama
Guest
|
| Posted:
Fri Oct 28, 2005 12:28 am Post subject:
RE: Problem printing Web Documents |
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|
I found the problem!!!! It was a permissions setting. When the user would
print it would show that the file was located in the Windows Temp Directory.
SO I went in and gave her permissions on the folder. When she tried again it
worked!! I found this out by loggin in as myself(admin rights) and having her
print the documents in question.
"Byte" wrote:
| Quote: | Check your printer properties which may be set to print offline only.
Start>Control Panel>Printers and Faxes>rightclick your printer.
Right below Sharing does it state to print offline only? Rightclick
it and it will switch to print online.
--
XP-WNP
Today is the first day of the
rest of your life. If this post
was helpful, please rate it.
"Rick Valderrama" wrote:
We recently purchased a couple of new Dell Machines running XP Pro. We are
experiancing printing problems on these machines. I can print out documents
from Ecel, Word, and other programs just fine. But when I try to print a
document from the web I am getting an error. The error is that a page is
printed but it is blank except for the bottom line that has the source
printed on it. An example of the source is file://C:\Windows.......
I have tried printing to other network printers and not just the Canon
Imagerunner 400. They all have the same problem whcih leads me to beilieve it
is a setting issue with XP Pro?? Any help would be greatly, and I mean
GREATLY appriecated. |
|
|
| Back to top |
|
|
Byte
Guest
|
| Posted:
Fri Oct 28, 2005 12:28 am Post subject:
RE: Problem printing Web Documents |
|
|
Check your printer properties which may be set to print offline only.
Start>Control Panel>Printers and Faxes>rightclick your printer.
Right below Sharing does it state to print offline only? Rightclick
it and it will switch to print online.
--
XP-WNP
Today is the first day of the
rest of your life. If this post
was helpful, please rate it.
"Rick Valderrama" wrote:
| Quote: | We recently purchased a couple of new Dell Machines running XP Pro. We are
experiancing printing problems on these machines. I can print out documents
from Ecel, Word, and other programs just fine. But when I try to print a
document from the web I am getting an error. The error is that a page is
printed but it is blank except for the bottom line that has the source
printed on it. An example of the source is file://C:\Windows.......
I have tried printing to other network printers and not just the Canon
Imagerunner 400. They all have the same problem whcih leads me to beilieve it
is a setting issue with XP Pro?? Any help would be greatly, and I mean
GREATLY appriecated. |
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| Back to top |
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