| Author |
Message |
Marc
Guest
|
 Posted:
Thu Oct 27, 2005 8:26 am Post subject:
unknow error when capturing in movie maker |
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I have a canon camcorder ZR400, when conneting the camcorder with my pc with
fire wire, movie maker recognize the zr400, I can rewind the tape, but when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software on
it, it is manipulated by movie maker, they recomended to uninstall movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it can
not be done from add remove, so what should i do.
thanks in advance.
Marc T |
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|
 |
Graham Hughes
Guest
|
| Posted:
Thu Oct 27, 2005 11:16 pm Post subject:
Re: unknow error when capturing in movie maker |
|
|
Movie maker is part of windows, I wouldn't recommend trying to un-install it
at this stage.
Which version do you have? You may be able to install an updated version.
Otherwise, faulty cables firewire ports etc are a big cause of this, so here
are a couple pf p[ages with lots of things to try to help you identify the
problem. Please report back with the anserws to the test for more help.
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
| Quote: | I have a canon camcorder ZR400, when conneting the camcorder with my pc
with
fire wire, movie maker recognize the zr400, I can rewind the tape, but
when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software on
it, it is manipulated by movie maker, they recomended to uninstall movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it can
not be done from add remove, so what should i do.
thanks in advance.
Marc T |
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| Back to top |
|
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Marc
Guest
|
| Posted:
Mon Nov 07, 2005 1:27 am Post subject:
Re: unknow error when capturing in movie maker |
|
|
HI cheched the fire whire in control panel, it is fine.
I can rewind the tape, forward it etc just can not capture.
I purchase PCDOC 3.5 and tested all DLL etc did a complete pc scan and still
it is not working, I am at lost here.
my last option is to test my fire wire on another computer but it is a 4 pin
cable so it will not fit a desktop.
waiting for more recomendations.
regards,
marc
"Graham Hughes" wrote:
| Quote: | Movie maker is part of windows, I wouldn't recommend trying to un-install it
at this stage.
Which version do you have? You may be able to install an updated version.
Otherwise, faulty cables firewire ports etc are a big cause of this, so here
are a couple pf p[ages with lots of things to try to help you identify the
problem. Please report back with the anserws to the test for more help.
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
I have a canon camcorder ZR400, when conneting the camcorder with my pc
with
fire wire, movie maker recognize the zr400, I can rewind the tape, but
when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software on
it, it is manipulated by movie maker, they recomended to uninstall movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it can
not be done from add remove, so what should i do.
thanks in advance.
Marc T
|
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| Back to top |
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Marc
Guest
|
| Posted:
Mon Nov 07, 2005 1:27 am Post subject:
Re: unknow error when capturing in movie maker |
|
|
movie maker version 5.1 build 2600 came with xp SP2.
"Graham Hughes" wrote:
| Quote: | Movie maker is part of windows, I wouldn't recommend trying to un-install it
at this stage.
Which version do you have? You may be able to install an updated version.
Otherwise, faulty cables firewire ports etc are a big cause of this, so here
are a couple pf p[ages with lots of things to try to help you identify the
problem. Please report back with the anserws to the test for more help.
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
I have a canon camcorder ZR400, when conneting the camcorder with my pc
with
fire wire, movie maker recognize the zr400, I can rewind the tape, but
when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software on
it, it is manipulated by movie maker, they recomended to uninstall movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it can
not be done from add remove, so what should i do.
thanks in advance.
Marc T
|
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| Back to top |
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Marc
Guest
|
| Posted:
Mon Nov 07, 2005 5:27 pm Post subject:
Re: unknow error when capturing in movie maker |
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|
the version is 2.1.4026.0
I tested my cable and camcorder on another laptop, it work right away.
my firewire card I think it work because the movie maker can connect to the
camcorder and rewind the tape, yesterday I tested the capture with
Powerdirector4 software and i could scan the tape but when I went to record
the capture it when on error again so I have to think it is something, how do
i test the fire wire card properly?
regards,
marc.
"Graham Hughes" wrote:
| Quote: | 5.1 is windows, you need to read fiurther down for the MM version number.
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:9C9045D7-B0CC-48F9-B757-CCA390C6DB4A@microsoft.com...
movie maker version 5.1 build 2600 came with xp SP2.
"Graham Hughes" wrote:
Movie maker is part of windows, I wouldn't recommend trying to un-install
it
at this stage.
Which version do you have? You may be able to install an updated version.
Otherwise, faulty cables firewire ports etc are a big cause of this, so
here
are a couple pf p[ages with lots of things to try to help you identify
the
problem. Please report back with the anserws to the test for more help.
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
I have a canon camcorder ZR400, when conneting the camcorder with my pc
with
fire wire, movie maker recognize the zr400, I can rewind the tape, but
when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software
on
it, it is manipulated by movie maker, they recomended to uninstall
movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it
can
not be done from add remove, so what should i do.
thanks in advance.
Marc T
|
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| Back to top |
|
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Graham Hughes
Guest
|
| Posted:
Mon Nov 07, 2005 5:27 pm Post subject:
Re: unknow error when capturing in movie maker |
|
|
Have you tried all the tests I suggest on the pages? It may mean
begging/stealing/borrowing parts from friends, but you need to do it to rule
out faulty products. Come back with those results and then we can try to
help more.
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:395F6377-52AF-4254-8912-96EF745FCC20@microsoft.com...
| Quote: | HI cheched the fire whire in control panel, it is fine.
I can rewind the tape, forward it etc just can not capture.
I purchase PCDOC 3.5 and tested all DLL etc did a complete pc scan and
still
it is not working, I am at lost here.
my last option is to test my fire wire on another computer but it is a 4
pin
cable so it will not fit a desktop.
waiting for more recomendations.
regards,
marc
"Graham Hughes" wrote:
Movie maker is part of windows, I wouldn't recommend trying to un-install
it
at this stage.
Which version do you have? You may be able to install an updated version.
Otherwise, faulty cables firewire ports etc are a big cause of this, so
here
are a couple pf p[ages with lots of things to try to help you identify
the
problem. Please report back with the anserws to the test for more help.
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
I have a canon camcorder ZR400, when conneting the camcorder with my pc
with
fire wire, movie maker recognize the zr400, I can rewind the tape, but
when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software
on
it, it is manipulated by movie maker, they recomended to uninstall
movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it
can
not be done from add remove, so what should i do.
thanks in advance.
Marc T
|
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|
| Back to top |
|
|
Graham Hughes
Guest
|
| Posted:
Mon Nov 07, 2005 5:27 pm Post subject:
Re: unknow error when capturing in movie maker |
|
|
5.1 is windows, you need to read fiurther down for the MM version number.
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:9C9045D7-B0CC-48F9-B757-CCA390C6DB4A@microsoft.com...
| Quote: | movie maker version 5.1 build 2600 came with xp SP2.
"Graham Hughes" wrote:
Movie maker is part of windows, I wouldn't recommend trying to un-install
it
at this stage.
Which version do you have? You may be able to install an updated version.
Otherwise, faulty cables firewire ports etc are a big cause of this, so
here
are a couple pf p[ages with lots of things to try to help you identify
the
problem. Please report back with the anserws to the test for more help.
http://www.myvideoproblems.com/ProblemPages/CannotCapture.htm
http://www.myvideoproblems.com/Tutorials/OptimiseMyPcForVideo.htm
http://www.myvideoproblems.com/ProblemPages/CamNotWorkingUnderSP2.htm
--
Graham Hughes
MVP Digital Media
www.myvideoproblems.co.uk
www.dvds2treasure.com
www.simplydv.com
"Marc" <Marc@discussions.microsoft.com> wrote in message
news:F9EEFD46-6954-4747-A504-9DC64FC0A893@microsoft.com...
I have a canon camcorder ZR400, when conneting the camcorder with my pc
with
fire wire, movie maker recognize the zr400, I can rewind the tape, but
when
it go to capture video, an window error come up " unknown error".
I contacted canon support, they told me that the camera has no software
on
it, it is manipulated by movie maker, they recomended to uninstall
movie
maker and re-instal it.
is this the right thing to do, if yes how do i remove movie maker, it
can
not be done from add remove, so what should i do.
thanks in advance.
Marc T
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