| Author |
Message |
cherrieweb
Guest
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 Posted:
Thu Oct 27, 2005 12:27 am Post subject:
Need help with printer (2nd request) |
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Printer won't print test. I removed and put the printer back in, and upgraded
the drivers. I am missing a dll file I think. It was working perfect and
just quit. The test paper has the logo printed on it but not text. Please
help.
--
cherriepit |
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Cari (MS-MVP)
Guest
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| Posted:
Thu Oct 27, 2005 6:40 am Post subject:
Re: Need help with printer (2nd request) |
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Wrong way round... you must install the printer software BEFORE reconnecting
the printer.
--
Cari (MS-MVP)
Printing & Imaging
"cherrieweb" <cherrieweb@discussions.microsoft.com> wrote in message
news:E66179F7-0C5A-4747-9152-D1CAD13D57E3@microsoft.com...
| Quote: | Printer won't print test. I removed and put the printer back in, and
upgraded
the drivers. I am missing a dll file I think. It was working perfect and
just quit. The test paper has the logo printed on it but not text. Please
help.
--
cherriepit |
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| Back to top |
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cherrieweb
Guest
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| Posted:
Thu Oct 27, 2005 8:27 am Post subject:
Re: Need help with printer (2nd request) |
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Tried to install software and it says that I have to have the printer pluged
in and powered on. Is there a dll file for printing? I think that that file
is missing. If I knew the file name I could do a repair and replace the one
missing. Thank you for your previous help.
--
cherriepit
"Cari (MS-MVP)" wrote:
| Quote: | Wrong way round... you must install the printer software BEFORE reconnecting
the printer.
--
Cari (MS-MVP)
Printing & Imaging
"cherrieweb" <cherrieweb@discussions.microsoft.com> wrote in message
news:E66179F7-0C5A-4747-9152-D1CAD13D57E3@microsoft.com...
Printer won't print test. I removed and put the printer back in, and
upgraded
the drivers. I am missing a dll file I think. It was working perfect and
just quit. The test paper has the logo printed on it but not text. Please
help.
--
cherriepit
|
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| Back to top |
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Cari (MS-MVP)
Guest
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| Posted:
Thu Oct 27, 2005 11:18 pm Post subject:
Re: Need help with printer (2nd request) |
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There are about a million dll files.
You might want to try a repair installation .... see:
http://www.michaelstevenstech.com/XPrepairinstall.htm
--
Cari (MS-MVP)
Printing & Imaging
"cherrieweb" <cherrieweb@discussions.microsoft.com> wrote in message
news:F2F09024-AE79-4B17-AFD6-FCA60485AE7C@microsoft.com...
| Quote: | Tried to install software and it says that I have to have the printer
pluged
in and powered on. Is there a dll file for printing? I think that that
file
is missing. If I knew the file name I could do a repair and replace the
one
missing. Thank you for your previous help.
--
cherriepit
"Cari (MS-MVP)" wrote:
Wrong way round... you must install the printer software BEFORE
reconnecting
the printer.
--
Cari (MS-MVP)
Printing & Imaging
"cherrieweb" <cherrieweb@discussions.microsoft.com> wrote in message
news:E66179F7-0C5A-4747-9152-D1CAD13D57E3@microsoft.com...
Printer won't print test. I removed and put the printer back in, and
upgraded
the drivers. I am missing a dll file I think. It was working perfect
and
just quit. The test paper has the logo printed on it but not text.
Please
help.
--
cherriepit
|
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| Back to top |
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Tom Ferguson
Guest
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| Posted:
Sat Oct 29, 2005 12:27 am Post subject:
Re: Need help with printer (2nd request) |
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To which test are you referring? The printer self-test [see the manual
that came with the printer-if one did or see the documentation at the
printer maker's web page to see how to run and use the printer self-test)
or the test at the end of the set-up of the printer driver install? If
the former, and the printer self-test will not run, the printer probably
needs servicing/repair or replacement. If the test at the end of the
install, try removing the printer drivers and reinstalling. For that,
Cari provided a link to Michael Steven's excellent
suggestions/instructions for that which I copied to here:
http://www.michaelstevenstech.com/XPrepairinstall.htm
Let us know.
Tom
MSMVP
Windows Shell/User
"cherrieweb" <cherrieweb@discussions.microsoft.com> wrote in message
news:E66179F7-0C5A-4747-9152-D1CAD13D57E3@microsoft.com...
: Printer won't print test. I removed and put the printer back in, and
upgraded
: the drivers. I am missing a dll file I think. It was working perfect
and
: just quit. The test paper has the logo printed on it but not text.
Please
: help.
: --
: cherriepit |
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